Sales and Service Manager

2 weeks ago


East London, Eastern Cape, South Africa Sydsen Full time

We are seeking a strategic thinker to fill the position of Sales and Service Manager at Sydsen's East London branch in the Eastern Cape.

About the Position:

The successful candidate will be responsible for leading and motivating store staff to achieve excellent customer service standards, managing inventory, and driving sales to meet business objectives. This role requires strong leadership, organizational skills, and a solid understanding of the hardware/buildware industry.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Lead and motivate store staff to achieve excellent customer service standards.
  • Manage inventory levels, monitor stock replenishment, and optimize storage capacity.
  • Collaborate with suppliers to negotiate favorable terms and enhance product offerings.

Requirements:

  • Proven experience in a supervisory role within the retail hardware/buildware industry.
  • Strong knowledge of hardware/buildware products and market trends.
  • Excellent leadership and team management skills.
  • Exceptional customer service and interpersonal skills.
  • Strong organizational and multitasking abilities.


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