Network Systems Engineer

1 month ago

Bloemfontein, Orange Free State, South Africa Dimension Data Full time

Dimension Data seeks an experienced Network Systems Engineer to join our team in the deployment of SD-WAN networks.

About the Role

This is a critical position that requires technical expertise and project management skills to ensure successful deployments of SD-WAN networks. As a Network Systems Engineer, you will be responsible for deploying hubs, legacy interconnects, and templates for site types through the pilot process.

You will also provide technical oversight of project installations, ensuring seamless integration with existing systems. Additionally, you will be responsible for taking on tooling and preparing necessary groundwork for support processes.

The ideal candidate will have experience working with Fortinet, Cisco, PaloAlto, or VeloCloud technologies and possess intermediate understanding of SD-WAN and IPT principles.

We are looking for a self-motivated individual with excellent communication skills, who can work effectively under pressure and collaborate with cross-organizational teams to promote efficient business processes.

Key Responsibilities
  • Create templates for pushing to all sites
  • Configure entire management, monitoring, and reporting using Fortinet tech tools (Fortianalyzer) and current monitoring tools
  • Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design
  • Assist with implementation of upgrades and enhancements to WAN services, including communications, preparation of documentation and training
  • Review and/or vet technical functional specifications and low-level network solutions design documentation, ensuring those are complete, correct, and kept current
  • Primary responsibility for the implementation of Hubs, Interconnect, and Pilot sites
  • Execute test plans and logs results. Gather supporting documentation such as installation photos and speed tests
  • Work with Field Technicians across South Africa, as well as related Engineering departments and centres, to maintain communications regarding work orders/projects. Instruct the field engineers and assurance team on installation steps
  • Interface with customers in regard to acceptance testing of SDN Overlay and Wireless Backup services. Execute test plans and logs results.
  • Execute Change of Service requests through the SDN Service platform. Validate functionality after changes made to ensure customer satisfaction
  • Position occasionally requires providing engineering-level support for Operations, including maintenance windows/off-hour support
  • Provide rotational after hours escalation services
  • Interface with customers to understand Change of Service requests
  • Collaborate with cross-organizational teams to promote efficient business processes
  • Coordinate and implement patches or upgrades in the production environment to resolve systemic or client specific problems
Requirements
  • A qualification (certificate/degree/diploma) in Information Technology or Computer Science or related field
  • Pertinent Technology specific certifications – intermediate – Cisco CCNA
  • Required Experience: Work experience in a technical implementation engineering or similar role – 4-5 years working with Fortinet, Cisco, PaloAlto or VeloCloud would be an advantage
  • Intermediate understanding of SD-WAN
  • Understanding of IPT

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