Network Operations Expert

4 days ago


Stellenbosch, Western Cape, South Africa DS Associates Full time

About the Role:

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  • This position is responsible for maintaining and ensuring the accuracy of monitoring systems, which report on the status and performance of the IP Core and ISP Services.
  • The ideal candidate will have a strong background in networking, with experience in managing and troubleshooting complex network issues.
  • Responsibilities include fault handling and escalation, provisioning, implementing and reporting of scheduled changes, and maintaining technical documentation.
  • A high level of proficiency in working with Mikrotik routers and switches is required, as well as expertise in routing protocols and L2 switching.
  • Strong communication skills are essential, with the ability to work effectively in a team environment and provide support to colleagues.
  • This role requires shift work in a 24/7 365 environment, so own transport is essential.
Key Responsibilities:">
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  • Network Management: Manage, maintain, and ensure the accuracy of monitoring systems.
  • Fault Handling and Escalation: Identify and respond to faults on the IP Core and Transmission network, liaising with NOC engineers when necessary.
  • Provisioning: Assign IP addresses, configure core and transmission networks.
  • Technical Documentation: Maintain WIKI and technical documentation of processes and procedures used throughout normal operations.

About Us:

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We are a leading provider of innovative solutions in the telecom industry. Our team is passionate about delivering exceptional results and exceeding customer expectations.

Why Join Us:

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  • Opportunity to work with a dynamic team in a fast-paced environment.
  • Chance to develop your skills and expertise in a rapidly evolving industry.
  • Competitive remuneration package and benefits.


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