Network Connectivity Specialist

5 days ago


Stellenbosch, Western Cape, South Africa Network Recruitment Full time
Job Summary
A leading payment aggregator is seeking a highly skilled Integration Specialist to support their growing operations. As a key member of the team, you will be responsible for ensuring seamless connectivity between systems, enhancing client relationships, and driving operational excellence.

This is an exciting opportunity to apply your technical skills and knowledge to drive business growth. You will work closely with internal and external stakeholders to ensure smooth integrations and provide ongoing technical support to clients.

Responsibilities:
  • SUPPORT AND MONITOR BILLER INTEGRATIONS, ENSURING SMOOTH CONNECTIVITY BETWEEN SYSTEMS.
  • PARTICIPATE IN VARIOUS IT INTEGRATION FUNCTIONS AND GENERATE AD HOC REPORTS USING SQL.
  • MONITOR TRANSACTION IRREGULARITIES ACROSS THE VALUE CHAIN, FROM RETAILER TO BILLER.
  • CUSTOMER CONSULTATION IS KEY – GUIDE CLIENTS THROUGH INTEGRATION REQUIREMENTS AND PROCESSES.
  • PROVIDE TECHNICAL SUPPORT POST-INTEGRATION, INCLUDING TROUBLESHOOTING AND ISSUE RESOLUTION.
  • INVESTIGATE APPLICATION LOGS AND CONDUCT TEST TRANSACTIONS IN LIVE ENVIRONMENTS.
  • COLLABORATE WITH INTERNAL AND EXTERNAL STAKEHOLDERS TO RESOLVE INTEGRATION-RELATED ISSUES.
  • PERFORM ANY OTHER RELEVANT DUTIES AS REQUIRED.

Requirements:
  • Relevant tertiary qualification in IT.
  • Approximately 3 years of experience in a similar role, including expertise in SQL, IT systems monitoring, MS Office (especially Excel), and customer support.
  • Experience in the Financial Services industry, with a focus on payments and an understanding of reconciliation and settlement processes.
  • Fluent in written and verbal English, with a good understanding of Afrikaans. Additional languages are a plus.
  • Stable internet connection (fibre preferred) for remote work, if required.
  • Own reliable transport.


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