Technical Support and Integration Expert

6 days ago


Stellenbosch, Western Cape, South Africa M3 Human Capital Management Full time
Role Description

This is a technical support and integration role that requires a strong background in IT, excellent analytical skills, and ability to work independently. The ideal candidate will have approximately 3 years' experience in a similar role, including experience in SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and customer support.

Main Responsibilities
  1. Support and stage monitor biller integrations;
  2. Participate in various IT integration functions;
  3. Generate ad hoc reports using SQL;
  4. Monitor transaction irregularities in the value chain from retailer to biller;
  5. Risk and issue management;
  6. Participate in continuous improvement processes;
  7. Any other relevant duties related to the role.
Requirements
  • Relevant tertiary IT qualification;
  • Approximately 3 years' experience in a similar role, including experience in SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and customer support;
  • Experience in MS Access and the Financial Services industry with a focus on the payments industry will be advantageous;
  • Own reliable transport;
  • Fluent in written and verbal communication in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial;
  • Stable internet connection required, fibre connection advantageous (to handle queries remotely from home, if required).
Contact Information

Please apply online at www.m3online.co.za. For general enquiries, contact our team at M3 Human Capital Management.



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