Service Offer Specialist

1 month ago


Sandton, South Africa Dimension Data Full time
Job Title: Service Offer Specialist

We are seeking a highly skilled Service Offer Specialist to join our team at Dimension Data. As a key member of our sales team, you will be responsible for developing close working relationships with internal and external stakeholders to understand clients existing licensing estate and future technology needs.

Key Responsibilities:
  • Develop close working relationships with internal and external stakeholders to understand clients existing licensing estate and future technology needs.
  • Define a go-to-market strategy for allocated client base with sales plans for license and solution expansion.
  • Focus on solution selling and adoption of license investment.
  • Ensure pre-sales inclusion for value discussion around licensing enablement, uncover managed services opportunities.
  • Engage with Tier 1 and Tier 2 accounts to drive licensing solutions.
  • Ensure transparent modeling pertaining to licensing business impact for clients, including financial calculations and licensing options.
Requirements:
  • Strong analytical and problem-solving abilities.
  • Clear and logical thinking.
  • Team player with excellent communication skills.
  • Demonstrates personal motivation and a positive attitude.
  • Uses initiative, shows determination, and commitment to delivery.
  • Copes under pressure.
  • Demonstrates resilience.
  • Facilitation skills.
  • Strong work ethic and drive for results.
  • Values quality and produces high-quality work at all times.
  • Good verbal and written communication skills, including an extensive vocabulary of general language and ICT terminology.
  • Reliable – ensures that if an assignment is allocated, it will be completed as agreed.
  • Willing to learn other platforms.
  • Demonstrates high ethics and adherence to Dimension Data values.
  • Self-motivated, with a keen passion to stay ahead of trends.
  • Risk management/risk mitigation skills.
Experience:
  • Management/Team leader experience, about 2 to 3 years.
  • Relevant IT industry experience.
  • Previous Microsoft licensing experience (advantage).
Core Skills Level:
  • Can work in a team environment.
  • Can interact well with management and colleagues.
  • Can successfully adapt to changing demands and conditions.
  • Attention to detail.
  • Excellent communication skills.
  • Initiative and proactivity.
  • Able to motivate and inspire teamwork.
Attitude:
  • Presentable.
  • Pragmatic.
  • Diligent.
  • Perseverant.
  • Proactive.
  • Planning and organizing.
  • Knowledge specialization.
  • Must be individually driven and motivated.
  • Must be reliable and responsible.
  • Must be enthusiastic.
Job Specific Requirements:
  • Must be willing to work overtime when required.
  • Must be willing to do business travel to customer sites as and when required.


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