Senior Travel Planner

5 days ago


Sandton, South Africa Wild Dreams Hospitality Full time
Job Summary

We are seeking a highly skilled Senior Travel Planner to join our team at Wild Dreams Hospitality.

About the Role

This is a live-out position that requires shift work, with working hours of 07:00-15:30 and 09:30-18:00 on a rotation basis. The successful candidate will be responsible for creating unforgettable travel experiences for our guests.

Key Responsibilities
  • Calm and professional interaction with suppliers and travel planners via telephone and email
  • Creative and innovative planning and designing of itineraries tailored to each guest's preferences
  • Handling reservation requests through email and telephone, ensuring timely processing from quote to finalisation
  • Professional servicing of our direct guests, including proactive selling of our products and services
Requirements
  • At least 5 years of reservations experience in a tour operating environment, preferably with knowledge of destinations such as Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, and Seychelles
  • Familiarity with Tourplan reservations system (advantageous)
  • Strong communication skills and command of the English language, with excellent time and desk management skills
  • Able to provide exceptional customer service, think creatively, and demonstrate flexibility, high energy, and patience
Benefits

This is a rewarding role that offers a competitive salary of R250,000 per annum, commensurate with experience. As a member of our team, you will have access to ongoing training and development opportunities to enhance your skills and career progression.

Location

The successful candidate will be based in Gauteng, Sandton.



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