Contact Center Sales Specialist
1 week ago
About the Role
As a Contact Center Agent at PHILLIP ELECTRONIC SA, you will play a critical role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to contact inbound leads and convert them into paying customers.
Your Key Responsibilities
- Work with customers to understand their needs and preferences
- Provide expert knowledge of products and services to meet customer expectations
- Identify and capitalize on sales opportunities to meet and exceed targets
- Maintain accurate records of customer interactions and follow-ups
- Collaborate with internal teams to improve the sales process and customer experience
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Knowledge of medical aid industry trends and regulatory requirements
Our Company Culture
- Foster a collaborative and supportive work environment
- Promote ongoing learning and development opportunities
- Emphasize teamwork and open communication
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