Senior Contract Specialist

4 days ago


Boksburg, Gauteng, South Africa Umoja Recruitment Services Full time
  • Job Description: We are seeking an experienced Contract Manager to lead our Contract Operations team.
  • Key Responsibilities:
    • Develop and implement departmental manpower structures and manage site teams.
    • Develop, implement, and communicate performance targets and measures.
    • Implement communication strategies and manage staff performance.
    • Manage contract profitability, work in progress, and load testing processes.
    • Monitor dispatch of products, analyze service levels, and report on matrices.
    • Carry out random inspections, collect excess hours, and ensure market-related pricing.
    • Manage quality of Product Support services, liaise with Rental/Short Term Rentals team, and ensure compliance with SLAs.
    • Submit weekly reports accurately and on time, liaise with customers, and resolve disputes.
    • Ensure systems and procedures are in place to document contractual issues and manage contractual documentation effectively.
    • Lead and direct major contracts under the service of support area, process warranty claims, and advise management on new developments.
    • Participate in the development of the departmental business plan and budget, develop performance targets, and monitor progress.
    • Review monthly costs, analyze variances, and take corrective action.
  • About Umoja Recruitment Services: At Umoja Recruitment Services, we are committed to providing our clients with exceptional recruitment services.


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