Operations Leadership Role

3 days ago


Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

About TeleTech Holdings, Inc.

We're a company that makes customers happy. Our employees play a vital role in delivering exceptional customer experiences powered by humanity and technology.

This Operations Leadership Role is an exciting opportunity to join our team and contribute to our mission of creating amazing customer experiences.

Key Responsibilities

  1. Manage client relationships and ensure alignment of goals and objectives
  2. Motivate others to drive results and improve key success metrics
  3. Develop and implement strategies to enhance customer satisfaction and loyalty

Requirements

  • Associate degree or equivalent work experience
  • Tenured experience in managing operations of 100+ FTEs
  • A performance-driven culture and a focus on reaching for amazing

What You'll Enjoy

A knowledgeable and supportive leadership team, diverse and inclusive work environment, and opportunities for career growth and development.



  • Cape Town, Western Cape, South Africa Fidelity Services Group Full time

    About The Role:Fidelity Services Group is looking for an experienced Security Operations Manager to join our team.This role will involve managing a team of Operations Managers, overseeing the operational aspects of our business, and ensuring seamless delivery of security services to our clients.The ideal candidate will possess strong leadership skills,...


  • Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full time

    We are looking for a Senior Retail Store Executive to join our team at TFG.About the RoleThis is a dynamic leadership position responsible for driving sales growth, managing store operations, and leading a high-performing team.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyalty.Lead, motivate, and develop a...


  • Cape Town, Western Cape, South Africa IGT Solutions Full time

    IGT Solutions is seeking an experienced Contact Centre Leadership Role professional to join our team. As a Manager of BPO Operations, you will be responsible for driving entire operations through leading and assigning teams responsible for delivery. You will also provide additional support for achieving key performance and productivity goals, while...


  • Cape Town, Western Cape, South Africa Electrum Payments Full time

    Technical ExpertiseWe are seeking a skilled software engineer with expertise in Java to join our team as a Senior Software Engineering Manager. As a key member of our team, you will be responsible for designing and reviewing architectural solutions, contributing towards the development of software projects, and ensuring high-quality deliverables.About the...


  • Cape Town, Western Cape, South Africa Twizza Full time

    We are seeking an experienced Financial Manager to join our team at Twizza. As Group Services Financial Manager, you will lead the financial management of the company and its related entities, ensuring smooth financial processes, accurate reporting, and reliable forecasting.This role requires a strong understanding of financial management principles,...


  • Cape Town, Western Cape, South Africa Self-employed Full time

    Based in the City of Cape Town, Western Cape, South AfricaClinical Practice Manager PositionWe are seeking an ambitious and driven Clinical Practice Manager to oversee the day-to-day operations of a medical practice. The ideal candidate will have prior experience in medical practice management and be able to drive growth and innovation within the...


  • Cape Town, Western Cape, South Africa Trending Talent Solutions Full time

    About the JobThe ideal candidate will have a minimum of 3-5 years' experience in logistics, warehousing, or stock control, with a strong background in inventory management and leadership. They will be responsible for planning and managing all picking processes, aligning with daily workload to achieve optimal efficiencies, productivity, and service delivery...


  • Cape Town, Western Cape, South Africa Rohloff Group Full time

    Regional Operations Manager Job Description:This is an exciting opportunity to join the Rohloff Group as a Regional Operations Manager. The successful candidate will be responsible for leading the regional team to drive business growth and excellence.Main Responsibilities:Provide leadership and guidance to Area CoachesMonitor performance metrics and...


  • Cape Town, Western Cape, South Africa Publicis Groupe Full time

    About the Role:We are seeking an experienced Account Director to join our team at Publicis Groupe. In this role, you will be responsible for leading and managing client relationships, developing and implementing strategic plans, and delivering exceptional results.Key Responsibilities:Client Relationship Management: Develop and maintain strong relationships...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    About This OpportunityWe are seeking a highly skilled Service Delivery Leadership professional to join our team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service and driving business growth.The ideal candidate should have strong leadership, communication, and...


  • Cape Town, Western Cape, South Africa 5th Dimension Consulting Full time

    We are looking for an experienced Engineering Leadership professional to join our team at 5th Dimension Consulting. This role will focus on leading engineering teams with at least 2 years of experience in modern context with cloud technologies and autonomous high-performing team organisational patterns.This individual will be responsible for defining and...


  • Cape Town, Western Cape, South Africa LinkedIn - Jobboard Full time

    The RoleThis is an exciting opportunity to take on a leadership role in the healthcare industry. As a Team Leader, you'll ensure the smooth running of day-to-day team activities, ensuring service excellence in accordance with client specifications and turnaround times.


  • Cape Town, Western Cape, South Africa Hire Resolve Full time

    Job DescriptionWe are seeking an accomplished Project Leader - Architect to lead architectural projects from inception to completion, delivering exceptional results and exceeding client expectations.Key Responsibilities:Leverage expertise in project management to drive successful outcomesMaintain accurate and comprehensive documentationFoster strong...


  • Cape Town, Western Cape, South Africa DSV - Global Transport and Logistics Full time

    Role Overview:This senior management position requires a highly skilled individual who can effectively manage staff, clients, and deliverables at a branch level. As a key member of the DSV team, you will be responsible for driving business results, improving processes, and developing high-performing teams. If you are a strategic thinker with exceptional...


  • Cape Town, Western Cape, South Africa Network Recruitment International Full time

    About UsWe are a leading recruitment agency specializing in international placements. We are excited to partner with a leading Medical organization in Angola to find a talented CFO who can drive financial success.Job DescriptionThe successful candidate will have a proven track record of success in senior financial leadership roles, preferably in Angola. With...


  • Cape Town, Western Cape, South Africa Western Cape Full time

    The Department of Agriculture in the Western Cape Government invites applications for a senior leadership role focused on rural development coordination.In this position, you will be responsible for developing and implementing strategies to drive programme success, working closely with stakeholders to ensure effective collaboration and outcome...


  • Cape Town, Western Cape, South Africa Envoy Global Full time

    Accounting Leadership OpportunityEnvoy Global is seeking an experienced Accounting Controller to lead our accounting team in South Africa. As a seasoned financial professional, you will be responsible for overseeing all accounting and reporting functions, including financial accounting and reporting, accounts payable, billing and collections, and treasury...


  • Cape Town, Western Cape, South Africa 12 Apostles hotel and Spa Full time

    Job Summary:We are seeking a highly experienced and skilled Food and Beverage Manager to join our team at 12 Apostles Hotel and Spa. The successful candidate will be responsible for leading the Food and Beverage department, managing a team of staff, and ensuring exceptional customer service standards are met.Key Responsibilities:Manage the Food and Beverage...


  • Cape Town, Western Cape, South Africa Princess Christian Home Full time

    We are committed to delivering exceptional care at Princess Christian Home. As a Registered Nurse, you will be part of our dedicated team working towards this goal.Your responsibilities will include:Ensuring patient safety and comfort.Providing leadership and guidance to our care staff.Maintaining accurate medical records and documentation.Collaborating with...

  • Sales Leadership Role

    11 hours ago


    Cape Town, Western Cape, South Africa Ananzi Full time

    We're seeking an experienced Sales Manager to join our team at Ananzi. As a key member of our sales organization, you will be responsible for developing and executing sales strategies to drive revenue growth.Responsibilities:Drive Revenue Growth: Develop and execute sales plans to achieve individual and team revenue targets.Lead High-Performing Teams: Build,...