Client Solutions Expert

1 month ago


Johannesburg, Gauteng, South Africa NielsenIQ Full time

Job Title: Client Solutions Expert

Job Summary:

We are seeking a highly skilled Client Solutions Expert to join our team at NielsenIQ. As a key member of our client servicing team, you will be responsible for delivering high-quality reports and presenting data insights to our clients. Your expertise in data quality management, client servicing, and sales and negotiation will be essential in driving business growth and client satisfaction.

Key Responsibilities:

  • Manage data quality for assigned product categories and ensure timely delivery of reports to clients.
  • Develop and maintain strong relationships with clients through regular communication and feedback.
  • Sell GfK products and services to existing and potential clients, identifying new business opportunities and driving revenue growth.
  • Conduct feasibility studies to explore the viability of launching new products and services, and identify potential clients for commercialization.

Requirements:

  • Related business degree, ideally to honors level, with a strong understanding of business topics and data analysis.
  • Minimum 3 years of experience in client service, market research, or a related field, with a proven track record of business development and commercialization.
  • Strong sales and negotiation skills, with the ability to work in a pressured environment and manage multiple priorities.
  • Excellent communication and presentation skills, with the ability to work effectively with clients and internal stakeholders.

What We Offer:

  • A flexible working environment and opportunities for professional growth and development.
  • Access to LinkedIn Learning and other training resources to support your career goals.
  • A comprehensive benefits package, including volunteer time off and an Employee-Assistance-Program (EAP).

About NielsenIQ:

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce, and we enthusiastically invite candidates who share our mission to join us.



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