Client Solutions Expert
5 days ago
Nedbank seeks a skilled Client Solutions Expert to provide personalized advice and financial solutions to clients. The ideal candidate will have excellent client service skills, be knowledgeable about Nedbank products and services, and possess strong sales and relationship-building abilities.
Key Responsibilities- Provide tailored financial solutions to meet client needs and exceed expectations.
- Educate clients on the benefits of self-service solutions and help them navigate our digital platforms.
- Nurture long-standing relationships with clients and identify opportunities for cross-selling and upselling.
- Collaborate with internal stakeholders to deliver complete solutions to clients.
Risk and Compliance:
- Mitigate risks by being accredited and maintaining accurate client information.
- Report suspicious transactions and stay up-to-date on relevant legislation and industry changes.
- Advanced diploma or national degree in a relevant field.
- FAIS-approved qualification preferred.
- Minimum 3-6 years' experience in retail/banking client service, sales, or relationship management.
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