Dynamic Client Focused Role

4 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Keller Executive Search Full time
Job Overview:

This role is designed to drive business growth through exceptional relationship building and analytical skills. As an account manager in our Recruitment Industry team, you will play a critical role in supporting our clients and developing strategic partnerships.

Responsibilities:
  1. Client Relationship Management
    • Foster strong relationships with existing clients to ensure their needs are met.
    • Develop new business opportunities by identifying potential clients and creating customized solutions.
  2. Operational Collaboration
    • Work closely with the operations team to ensure seamless delivery of services.
    • Participate in process improvement initiatives to enhance efficiency and productivity.
  3. Customer Success & Growth
    • Monitor and analyze customer success metrics to identify areas for improvement.
    • Develop and implement strategies to enhance client experience and drive business growth.
  4. Sales Performance Optimization
    • Analyze sales performance data to identify trends and areas for improvement.
    • Provide constructive feedback to the sales team to optimize sales techniques and strategies.
  5. Strategic Partnerships
    • Establish and maintain strategic partnerships with other recruitment companies to expand our reach and enhance service offerings.
    • Coordinate cross-border collaboration initiatives to drive business growth.
  6. Business Development
    • Identify and develop new business opportunities through networking and marketing efforts.
    • Create customized solutions to meet the needs of potential clients.


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