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Service and Sales Expert

1 week ago

Port Elizabeth, Eastern Cape, South Africa GAP Consulting Full time

GAP Consulting is a leading provider of General Automotive Personnel recruitment services, specializing in the placement of skilled professionals in the automotive industry. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the premier recruitment consultancies in the country.

About the Role:
  • This exciting opportunity is for a skilled Service Advisor to join our team in the Eastern Cape.
  • As a key member of our dealership's service department, you'll be responsible for delivering exceptional customer experiences and maintaining the highest levels of customer satisfaction.
  • You'll utilize your extensive knowledge of the automotive industry to provide expert advice to customers on their vehicle needs.
  • Maintaining accurate records of vehicle servicing, repairs, and maintenance activities will be a key aspect of this role.
Key Responsibilities:
  • Provide expert advice to customers on their vehicle needs.
  • Maintain accurate records of vehicle servicing, repairs, and maintenance activities.
  • Cultivate strong relationships with customers, dealerships, and internal stakeholders.
  • Work closely with colleagues to ensure effective communication and collaboration across departments.
  • Develop and maintain a deep understanding of our dealership's products and services.
Requirements:
  • A minimum of 2 years' recent experience as a Service Advisor within the Automotive Industry is essential.
  • Valid Driver's Licence is required.
  • You must have the ability to work in a high-pressure environment.
  • Particular brand experience will be an advantage.
  • Must be a South African Citizen.
  • Contactable references are necessary.
What We Offer:
  • A competitive Basic Salary range of R 15 000 to R 17 000 based on experience.
  • Incentives (Up to 3K) and benefits are also included.