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Front Desk Manager

2 weeks ago

Pretoria, Gauteng, South Africa A triple A Recruitment Full time

Job Title: Temporary Receptionist

Description:

  • Job Summary: We are seeking a highly organized and detail-oriented Temporary Receptionist to join our team. The successful candidate will provide exceptional customer service, manage front desk operations, and offer administrative support.
  • Key Responsibilities:
    • Front Desk Management: Greet clients, answer calls, and direct visitors.
    • Customer Service: Assist with inquiries, both in person and over the phone.
    • Administrative Support: Manage appointments, emails, mail, and data entry.
    • Client Support: Assist with inquiries, documentation, and follow-up calls.
    • Office Coordination: Organize supplies, schedule meetings, and maintain the reception area.
    • Operate the Switchboard: Answer and direct incoming calls, screen calls, and take messages.
    • Handle Multiple Lines: Manage multiple phone lines efficiently and professionally.
    • Coordinate Conference Calls: Set up and manage conference calls when needed.
    • Maintain a Clean Environment: Keep a safe and clean reception area by complying with procedures, rules, and regulations.
  • Requirements:
    • High School Diploma or Equivalent: Required for this position.
    • Certificate in Office Administration or Customer Service: Advantageous but not required.
    • Previous Experience in a Receptionist Role: Previous experience in a receptionist or customer-facing role is preferred.
    • Experience in Financial Services: Experience in a financial services company could be beneficial.
    • Familiarity with Office Software: Familiarity with office software (e.g., Microsoft Office, CRM systems) and office equipment.
    • Strong Front Desk and Switchboard Experience: Strong front desk and switchboard experience is required.
    • Familiarity with Phone Systems: Familiarity with phone systems is necessary.
    • Professional Appearance and Attitude: A professional appearance and attitude are essential for this role.
    • Problem-Solving Abilities: The ability to work well under pressure and remain calm in busy environments is crucial.
    • Initiative: Strong problem-solving abilities and initiative are required for this position.

To Apply: If you are a motivated and detail-oriented individual looking for a challenging role, please submit your application.