Telematics Support Specialist
4 weeks ago
We are seeking a highly skilled and enthusiastic Telematics Support Specialist to join our team at Ingenious Personnel. As the first point of contact for our dealers and customers, you will provide expert assistance, resolve inquiries, and ensure a seamless experience.
Key Responsibilities:- Offer support to dealers and customers specifically related to Telematics.
- Ensure all service and support requests are accurately entered into the contact management system.
- Handle all inbound calls from internal and external sources, including providing price and availability information, part numbers, application assistance, and troubleshooting.
- Provide technical support regarding product information and specifications.
- Collaborate closely with the Customer Service team and subject matter experts to resolve open questions.
- Perform other responsibilities as assigned.
- Grade 12 qualification.
- Minimum of 3 years of experience in Telematics or a similar field within a customer service or call center environment.
- Proficiency in basic PC use, including keyboard and headset operation.
- Strong verbal and written communication skills.
- Ability to interpret customer issues, troubleshoot effectively, and translate them into solutions while maintaining a positive attitude.
- Empathy towards customer concerns while maintaining a professional demeanor.
- Quick learner with the ability to adapt to new tasks on the job.
- Ability to multitask in a fast-paced office environment.
- Primary function includes answering calls and providing excellent customer support.
If you are a motivated team player who thrives in a fast-paced environment, we encourage you to apply and become a part of our success story.
-
Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeSupport SpecialistbeBee Professionals is seeking a highly skilled Support Specialist to join our team in Port Elizabeth. The successful candidate will be responsible for providing exceptional customer service and support, responding to customer inquiries, and resolving customer complaints.The ideal candidate will possess excellent communication and...
-
IT Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timePerformit Personnel is seeking a skilled IT Support Specialist to assist with various technical tasks.Key qualifications for this role include:Essential Requirements:IT Qualification is a must.At least 1 to 2 years' experience as an IT Technician.Valid Driver's License is essential.This position is a great opportunity for the right candidate to grow their...
-
IT Support Specialist
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timeWe are seeking an IT Support Specialist to provide technical assistance for our clients.Key Responsibilities:• IT Qualification is essential.• At least 1 to 2 years' experience as an IT Technician.• Valid Driver's License is essential.
-
IT Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeBeBee Professionals is seeking an experienced IT Support Specialist to provide technical assistance and support related to computer systems, hardware, or software. The successful candidate will be responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Key qualifications include a...
-
IT Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeWe are seeking a skilled IT Support Specialist to join our team at beBee Professionals in Port Elizabeth. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run diagnostic programs, isolate problems, and determine and implement...
-
IT Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeJob DescriptionBeBee Professionals is seeking an experienced IT Support Virtual Specialist to provide technical support to our customers, troubleshoot and resolve technical issues, and offer technical advice and guidance.The ideal candidate should have:A degree in Computer Science or a related fieldAt least 3 years of experience in a similar roleExcellent...
-
Cloud Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa PerformIT Personnel Full timeJob Title: Cloud Support SpecialistJob Summary:We are seeking a skilled Cloud Support Specialist to join our team at PerformIT Personnel. The ideal candidate will have a strong background in cloud support and be able to provide technical assistance to organizations using cloud-based systems.Key Responsibilities: Provide technical support for cloud-based...
-
Administrative Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Feedem Recruitment Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Feedem Recruitment. The successful candidate will be responsible for providing administrative support to our regional office in Gqeberha and East London.As a key member of our team, the Administrative Support Specialist will be responsible for managing...
-
Cloud Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa PerformIT Personnel Full timeJob Title:Cloud Support SpecialistJob Description:We are seeking a highly skilled Cloud Support Specialist to join our team at PerformIT Personnel. The ideal candidate will have a strong background in cloud computing and excellent problem-solving skills.Key Responsibilities:Provide technical assistance to organizations using cloud-based systemsDiagnose and...
-
Administrative Support Specialist
6 days ago
Port Elizabeth, Eastern Cape, South Africa Feedem Recruitment Full timeFeedem RecruitmentWe are recruiting for an Administrative Support Specialist to oversee administrative operations for the Gqeberha and East London region.
-
IT Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Ingenious personnel Full timeJob SummaryIngenious personnel is seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing IT support in Port Elizabeth and surrounding areas, assisting with hardware and software issues.Key ResponsibilitiesProvide on-site or remote troubleshooting assistanceSet up hardware systems and install...
-
Administrative Support Specialist
1 week ago
Port Elizabeth, Eastern Cape, South Africa JDJ Diagnostics Full timeAdministrative Support SpecialistWe are seeking an organized and detail-oriented Administrative Support Specialist to join our team at JDJ Diagnostics. The successful candidate will be responsible for ensuring the smooth operation of our laboratory by handling administrative tasks, maintaining records, and providing exceptional customer service.Key...
-
Administrative Support Specialist
11 hours ago
Port Elizabeth, Eastern Cape, South Africa HR Genie Full timeJob OverviewThe Administrative Support Specialist will play a pivotal role in providing high-quality administrative support to the Department of History and Political Studies within the context of post-graduate studies.This position requires an individual who is highly organized, possesses strong computer skills, and excellent communication skills. The...
-
Cloud Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full timeJob Title: Cloud Support SpecialistWe are seeking a skilled Cloud Support Specialist to join our team at Performit Personnel.Key Responsibilities:Provide technical assistance to organizations using cloud-based systems to manage their data and applications.Diagnose and troubleshoot problems related to cloud-based solutions, providing technical assistance to...
-
Network Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a skilled Network Support Specialist to join our team at Dimension Data. As a Network Support Specialist, you will be responsible for providing technical support to our customers, maintaining and troubleshooting networks hosted on our equipment.Key ResponsibilitiesProvide technical support to customers, including troubleshooting...
-
IT Support Specialist
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Ingenious personnel Full timeJob Title: IT Support SpecialistThe successful candidate will be responsible for providing IT support services in Port Elizabeth and surrounding areas. The role includes troubleshooting hardware and software issues, both on-site and remotely. Key qualifications include a Grade 12 certificate, an IT Diploma or Degree (preferably), and relevant IT Systems...
-
Technical Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dimension Data. As a Technical Support Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical...
-
IT Support Specialist
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Headhunters Full timeJob Title: IT Support Specialist - Port ElizabethJob Summary:We are seeking a highly skilled IT Support Specialist to join our team in Port Elizabeth. The successful candidate will be responsible for providing technical support to our clients, managing client relationships, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide...
-
Operations Support Specialist
5 days ago
Port Elizabeth, Eastern Cape, South Africa The Building Company Full timeJob DescriptionAbout the JobThe Building Company is seeking a skilled Operations Support Specialist to join our team. This role plays a critical part in ensuring the smooth operation of our business unit, focusing on General Assistant functions while adhering to company policies and procedures.This support specialist will provide assistance with various...
-
Technical Support Specialist
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeWe are seeking a skilled Technical Support Specialist to provide expert assistance and support related to computer systems, hardware, or software. The successful candidate will be responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.The ideal candidate should have:A degree in...