Business Operations Manager

7 days ago


Pretoria, Gauteng, South Africa Fidelity Services Group Full time
Job Title: Business Operations Manager

We are seeking an experienced Business Operations Manager to join our team at Fidelity Services Group in Gauteng, Pretoria. This is a key role that requires strong leadership and operational management skills.

Key Responsibilities:
  • Contract Management

The successful candidate will be responsible for ensuring that contractual requirements are met as stipulated by the client, maintaining good relations between Fidelity Security Services Group and the client, and evaluating service levels provided to make recommendations for improvement.

Operational Oversight

They will be responsible for ensuring that security staff maintains required performance, dealing with all administration matters, liaising daily with Branch management on various operational issues, and submitting relevant weekly/monthly reports as required by management.

Requirements:
  • Qualifications:

Matric certificate, PSIRA Grade A registration and accreditation are essential requirements for this role.

Experience:

A minimum of 3 years' experience in the security industry, with operational management experience, is required.

Skill Set:

The ideal candidate should have working knowledge of ISO 9001:2008 quality management and its requirements, people management experience, administration, interpersonal communication, and client liaison skills. They should also possess strong planning, leadership, organizational skills, and good interpersonal and communication skills.

Additional Requirements:

A firearm competence certification and computer literacy on Microsoft Programs are also required. The candidate must have their own reliable transport and a valid & endorsed Driver's License.

Salary and Benefits:

Our estimate of the salary for this position is R500,000 - R600,000 per annum. Benefits include a competitive package, opportunities for career growth, and a dynamic work environment.



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