Debt Collection Specialist

1 week ago


Johannesburg, Gauteng, South Africa Tower Group Full time
Job Title: Service Rep: Collections

Job Summary: We are seeking a highly skilled and motivated Service Rep: Collections to join our team at Tower Group. As a Service Rep: Collections, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.

Key Responsibilities:

  • Receive and analyze customer requests and complaints
  • Process customer requests as per RD cheque policy
  • Receive and analyze claims and lift cheques
  • Receive and analyze calls from customers

Requirements:

  • Grade 12 plus modular courses (NQF level 4)
  • 2 years experience in a debt collections/commercial/contact centre environment
  • Valid driver's license where required
  • Security clearance - integrity assessment

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



  • Johannesburg, Gauteng, South Africa Tower Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Debt Collection Specialist to join our team at Tower Group. As a key member of our collections team, you will be responsible for rendering an efficient debt collection service to meet our business objectives and managing debtors effectively through sound credit management principles.Key...


  • Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time

    Job RoleTo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ('NCA') and the Company policies and procedures.RequirementsMinimum Matric qualification with Maths...


  • Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    Debt Collection Operations ManagerWe are seeking a highly experienced Debt Collection Operations Manager to join our team at Top Talent Professional Services.Key Responsibilities:Lead a team of debt collection specialists to achieve exceptional results in a fast-paced call centre environment.Develop and implement effective strategies to drive performance,...


  • Johannesburg, Gauteng, South Africa GEODIS Full time

    Job SummaryWe are seeking a highly skilled Credit Risk Manager to join our team at GEODIS. As a key member of our finance department, you will be responsible for managing credit and receivable accounts to contribute to the organisation's overall financial stability and profitability.Key ResponsibilitiesEstablishing credit limits and evaluating the...


  • Johannesburg, Gauteng, South Africa GEODIS Full time

    Job SummaryWe are seeking a highly skilled Credit Risk Manager to join our team at GEODIS. As a key member of our finance department, you will be responsible for managing credit and receivable accounts to contribute to the organisation's overall financial stability and profitability.Key ResponsibilitiesEstablishing credit limits and evaluating the...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is seeking a skilled Early-Stage Debt Collections Agent to assist a top Bank on a 3-month contract. The ideal candidate will be responsible for contacting debtors, negotiating payment plans or settlements, verifying debt information, and maintaining detailed records of interactions and agreements. Key requirements include a Matric or...


  • Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time

    Job Role:As a Debt Recovery Specialist at Shapiro Shaik Defries and Associates, you will be responsible for contacting debtors and negotiating payment on delinquent accounts while creating a sense of urgency on the payment thereof.Key Responsibilities:Ensure high-level collections at all times within the set parameters of the Debt Collection Act (DCA),...


  • Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time

    Job Title: Debt Collection Team LeadAt Shapiro Shaik Defries and Associates, we are seeking a highly skilled and experienced Debt Collection Team Lead to join our team.Job Purpose:To lead, develop, and coach a team of Outbound Debt Collection Agents by driving daily and monthly production and achievement of set targets and SLAs, and providing accurate daily...


  • Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time

    Job Title: Debt Collection Team LeadAt Shapiro Shaik Defries and Associates, we are seeking a highly skilled and experienced Debt Collection Team Lead to join our team.Job PurposeTo lead, develop, and coach a team of Outbound Debt Collection Agents by driving daily and monthly production and achievement of set targets and SLAs, and providing accurate daily...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Are you a motivated individual seeking to enhance your career in the field of debt recovery? This position may be the perfect fit for you.Position OverviewA rapidly expanding financial institution is in search of a skilled and results-oriented collections specialist to join their team on a temporary contract.Key ResponsibilitiesThe selected candidate will...


  • Johannesburg, Gauteng, South Africa Cool Ideas Service Provider Full time

    Cool Ideas Service Provider is seeking a highly skilled Debt Recovery Specialist to join our team.Key Responsibilities:Monitor and update reports and software systems to ensure accurate debt collection data.Maintain internal controls to prevent unauthorized access to debtor accounts.Oversee all debtor collections and ensure timely payment processing.Follow...


  • Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time

    Job Title: Debt Collection Team LeadJob Summary:We are seeking a highly skilled and experienced Debt Collection Team Lead to join our team at Shapiro Shaik Defries and Associates. As a Team Lead, you will be responsible for leading, developing, and coaching a team of Outbound Debt Collection Agents to achieve set targets and SLAs.Key Responsibilities:Lead...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Debt Collector 3 Month ContractJob Overview:The Early Stage Collections Specialist plays a pivotal role in proactively engaging with customers who are delinquent on payments, aiming to resolve outstanding balances and maintain positive customer relationships. This role demands effective communication and negotiation skills to find mutually...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Debt Collector 3 Month ContractJob Overview:The Early Stage Collections Specialist plays a vital role in proactively engaging with customers who are delinquent on payments, aiming to resolve outstanding balances and maintain positive customer relationships. This role requires effective communication and negotiation skills to find mutually...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job OverviewThe Late Stage Collections Specialist is a critical role within our organization, responsible for managing and recovering accounts with overdue payments. This position requires a unique blend of negotiation skills, persistence, and the ability to balance firmness with customer relations to maximize debt recovery.Key ResponsibilitiesAccount...


  • Johannesburg, Gauteng, South Africa Shapiro Shaik Defries and Assoiates Full time

    Job SummaryWe are seeking a highly skilled and experienced Debt Collection Team Lead to join our team at Shapiro Shaik Defries and Associates. As a key member of our organization, you will be responsible for leading, developing, and coaching a team of Outbound Debt Collection Agents to achieve set targets and SLAs.Key ResponsibilitiesLead and develop a team...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    A leading financial services company, Isilumko Staffing, is seeking an experienced Debt Review specialist to join their team. The ideal candidate will have a strong background in debt management and be comfortable working in a fast-paced environment.Key ResponsibilitiesManage debt review cases from initial contact to resolutionCollaborate with debt...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job OverviewThe Late Stage Collections Specialist plays a critical role in managing and recovering accounts with overdue payments, often involving higher delinquency levels. This position requires strong negotiation skills, persistence, and the ability to balance firmness with customer relations to maximize debt recovery.Key ResponsibilitiesAccount Analysis:...


  • Johannesburg, Gauteng, South Africa JoburgJobs Full time

    We are seeking a highly skilled and self-motivated Debt Recovery Specialist to join our team at JoburgJobs. As a key member of our organization, you will be responsible for contacting debtors of our clients and arranging for the payment of the debt.Your primary duty will be to establish effective communication with debtors, negotiate payment plans, and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Debt CollectorJob Type: ContractLocation: SandtonAbout the Role:We are seeking a highly skilled and experienced Debt Collector to join our team at Isilumko Staffing. As a Debt Collector, you will be responsible for collecting debts on behalf of our clients, utilizing your excellent communication and negotiation skills to resolve outstanding...