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Cybersecurity and IT Solutions Expert

1 week ago

Port Elizabeth, Eastern Cape, South Africa Unique Personnel (Pty) Ltd Full time
About the Role

We are seeking an experienced Technical Support Professional to join our team at Unique Personnel (Pty) Ltd. The successful candidate will have a strong understanding of IT systems and network infrastructure, with excellent communication and problem-solving skills.

The position involves providing technical support to our employees, ensuring the security and integrity of our systems, and collaborating with other departments to resolve technical issues.

Main Responsibilities:

  • Providing technical support to employees
  • Ensuring the security and integrity of systems
  • Collaborating with other departments to resolve technical issues

Key Performance Areas:

  1. Cybersecurity: Computer Security, Endpoint Protection, User Education (20%)
  2. Desktops, Laptops, Printers, and Videoconferencing (20%)
  3. Back-ups & Disaster Recovery (20%)
  4. System Support: Sage Payroll Warehouse Scanning (10%)
  5. Compliance & Cost Control (5%) & Customer Service (20%)

Skills and Qualifications:

  • Diploma in Information Technology or related fields (NQF 6)
  • CompTIA Certifications like Microsoft Certifications, other industry certifications
  • 5 years' experience in a similar role
  • Computer Literacy (MS Office Suite and other job-specific software systems)