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Enterprise Desktop Solutions Expert
1 week ago
We are looking for a highly skilled Enterprise Desktop Solutions Expert to join our team at Performit Personnel in Port Elizabeth. The successful candidate will be responsible for providing expert-level technical support and engineering solutions for a Windows 11-based environment.
Purpose of the Position :
The primary purpose of this role is to design, build, and deploy software packages and updates using Microsoft System Centre Configuration Manager (SCCM) while ensuring software distribution, compliance reporting, and endpoint updates.
The ideal candidate will have strong technical expertise in managing and supporting desktop solutions, working closely with global IT teams to optimize and standardize workspace systems and processes. This includes developing and maintaining efficient processes for laptop reimaging using industry best practices, creating, updating, and maintaining standard laptop images with required security patches and software applications, and automating imaging processes to improve deployment efficiency.
Responsibilities :
- Laptop Reimaging and Configuration:
- Develop and maintain efficient processes for laptop reimaging using industry best practices.
- Create, update, and maintain standard laptop images with required security patches and software applications.
- Automate imaging processes to improve deployment efficiency.
- Software Delivery Configuration:
- Design, build, and deploy software packages and updates using Microsoft System Centre Configuration Manager (SCCM).
- Monitor SCCM environment to ensure software distribution, compliance reporting, and endpoint updates.
- Create and manage task sequences for OS deployments and software configurations.
- Strong understanding of the MS Intune platform and features.
- Experience with device management / device enrolment including concepts such as MDM and MAM.
- Policy creation, application deployment, compliance management, troubleshooting, reporting, and analytics with Intune.
- Office 365 and Cloud Migrations:
- Execute Office 365 migrations, including email, OneDrive, SharePoint, and Teams.
- Support end-users during and post-migration to ensure minimal disruption.
- Assist in the migration of services and workloads to cloud environments, primarily Azure.
- Desktop Engineering and Support:
- Lead the deployment, configuration, and management of Windows 11 laptops across a global user base.
- Perform advanced troubleshooting for hardware and software issues to ensure optimal system performance.
- Maintain system documentation and knowledge bases for issue resolution and process standardization.
- Active Directory and Azure Integration:
- Manage user accounts, security groups, and permissions in Active Directory and Azure AD.
- Implement and maintain security policies, group policies, and access controls.
- Onboard and manage devices within the Azure AD environment.
- Monitor the health of the Active Directory (AD) tree.
- Security and Compliance:
- Ensure endpoint devices meet security and compliance standards.
- Collaborate with the cybersecurity team to implement security controls and best practices.
About Us :
At Performit Personnel, we offer competitive salaries and benefits to our employees. We pride ourselves on being a dynamic and innovative company that values teamwork and excellence in everything we do.
