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Information Technology Specialist

7 days ago

Sandton, South Africa Bidvest Bank Limited Full time

**Job Summary:**

Bidvest Bank Limited is seeking an experienced Information Technology Specialist to join our team.

The ideal candidate will have a strong background in IT and be able to provide technical support and assistance to employees, customers, or stakeholders. This role involves troubleshooting, analysing, and resolving technical problems, as well as providing guidance and training to users.

Key Responsibilities:

  • Provide technical support via phone, email, chat, or in-person.
  • Analyse and troubleshoot application and system problems.
  • Resolve technical issues promptly and efficiently.
  • Maintain accurate records of technical issues and user interactions.
  • Provide guidance and training to users on software, application, and system usage.
  • Ensure adherence to IT policies, procedures, and industry regulations.

Requirements:

  • 4+ years of experience in IT.
  • Solid knowledge of business information systems.
  • Working knowledge of business software applications.
  • Familiarity with SQL.
  • Ability to explain technical details.
  • Excellent analytical skills.
  • Solution-oriented.

About Us:

Bidvest Bank Limited is a leading financial services provider dedicated to delivering exceptional customer service.