Veterinary Referral Coordinator

1 month ago


Paarl, Western Cape, South Africa HR Supreme Full time
Referral Coordinator Job Description

We are seeking a highly skilled Referral Coordinator to join our team at HR Supreme. As a Referral Coordinator, you will play a crucial role in facilitating the referral process for veterinary patients seeking specialist advice.

Key Responsibilities:
  • Manage and coordinate all aspects of the referral process, ensuring seamless communication between specialists, patients' owners, clinical staff, and insurance providers.
  • Assist referring veterinarians with any aspect of the referral process, providing cost estimates and verifying patient eligibility.
  • Coordinate patient follow-up care and advice, expediting referrals to specialty departments as needed.
  • Liaise with insurance companies to ensure prior approval requirements are met and assist clients with the claims process.
  • Schedule appointments and coordinate necessary tests or procedures, maintaining accurate and up-to-date referral records and documentation.
Requirements:
  • Experience as a receptionist in a veterinary environment is preferred.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Excellent communication and interpersonal skills, with a friendly and professional demeanor.

This is a full-time position that requires a high level of professionalism, attention to detail, and excellent communication skills. If you are a motivated and organized individual with a passion for veterinary care, we encourage you to apply for this exciting opportunity.



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