Installation Configuration Manager

3 weeks ago


Cape Town, Western Cape, South Africa VHRS Full time
Job Overview:
The Installation Support Agent will serve as a key member of our team, responsible for managing and supporting the installation process of our systems at client sites. This individual will work closely with installers, ensuring they have everything they need to succeed and facilitating the smooth execution of on-site installations.

Responsibilities:
• Own the installation schedule, manage workflow, and address any questions or roadblocks proactively
• Develop strong working relationships with installers to provide necessary support, including remote assistance and escalation of delays
• Ensure stock and travel needs are arranged ahead of time
• Coordinate system check-ins, workspace setup, inventory cross-checks, and signing off on primary carts
• Oversee project deadlines, escalating issues or challenges, and mitigating delays
• Perform final system checks in collaboration with technicians to ensure installations are completed properly

What We Offer:
VHRS offers a competitive salary range of R250,000 - R350,000 per annum, depending on qualifications and experience. We also offer a comprehensive benefits package, including medical aid, life insurance, and retirement savings.

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