Strategic Leadership Director for US Insurance Vertical
23 hours ago
Job Title: Strategic Leadership Director for US Insurance Vertical
Company Overview: WNS Global Services, a leading provider of business process management services, is seeking a seasoned leader to join our team as a Strategic Leadership Director.
Salary: $140,000 - $180,000 per annum (estimated)
Job Description:
- Lead a team of operational leaders in the US Insurance Vertical
- Drive contractual and commercial performance through cost and profitability management
- Create a high-performing, highly-engaged team through effective coaching, performance management, and recognition
- Build excellent relationships internally and externally at all levels
- Ensure compliance to relevant process and regulatory standards
- Control and minimize costs
- Drive continuous improvement and create value by delivering excellent customer experience
Required Skills and Qualifications:
- Leadership experience at a senior management level
- Change management skills
- Effective coaching skills
- Commercial acumen
- Planning and organizational skills
- Advanced MS Office skills
- Grade 12 qualification
- 5-8 years' experience at a senior management level
- CX experience at a senior level
- Experience in the US Insurance Vertical
Benefits: WNS Global Services offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
Additional Information: This role requires flexibility with US night shift hours.
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