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Market Research Manager

1 week ago

Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

Deliver high-quality research insights and recommendations to drive business growth and customer satisfaction in the Personal & Inclusive Banking operations at Standard Bank of South Africa Limited.

As a Marketing Research Manager, you will lead multiple research projects specific to Personal & Inclusive Banking, managing stakeholders and project team members, and ensuring projects are delivered within scope and budget parameters.

You will be responsible for understanding business requirements, designing and implementing market research studies, analyzing data, and reporting key findings. Additionally, you will manage external suppliers and internal stakeholders, and provide strategic input to support business objectives.

This role requires a strong background in market research, with experience in questionnaire design, strategic planning, and interacting with various business units. You should have excellent communication and project management skills, as well as the ability to work effectively in a team environment.

The ideal candidate will have a First Degree in Business Commerce or Marketing, and at least 7 years of experience in market research and insights. You should be able to drive marketing activities across the full customer value proposition, and have a solid understanding of market research principles and practices.