Client Engagement and Communications Specialist

5 days ago


Johannesburg, Gauteng, South Africa Sapientis Full time
Client Engagement and Communications Supervisor

Sapientis is seeking a dynamic Client Engagement & Communications Supervisor to join our team in JHB Northern Suburbs, Gauteng. As a key member of our sales and marketing team, you will be responsible for developing and executing communication strategies to engage with clients, distributors, and internal stakeholders.

Key Responsibilities:
  • Client Communication Champion: Develop and execute communication plans to keep clients informed about promotions, events, and product launches.
  • Campaign Maestro: Plan, execute, and measure the success of promotional campaigns across various channels, including SMS, digital, and print.
  • Event Extraordinaire: Coordinate and manage national and regional distributor events, ensuring a positive and memorable experience for attendees.
  • Digital Content Creator: Maintain and update the company website, ensuring accurate and engaging content.
  • Communication Channel Expert: Explore new communication technologies and develop innovative ways to reach clients and internal stakeholders.
  • Team Leadership: Supervise the events coordinator and collaborate with cross-functional teams to achieve shared goals.
Requirements:
  • A relevant degree or diploma in marketing, communications, or a related field.
  • 4+ years of experience in a sales or marketing environment, preferably within the consumer goods industry.
  • Strong communication and interpersonal skills, with a proven ability to build and maintain relationships.
  • A creative mindset and a passion for developing engaging content.
  • Proficiency in MS Office Suite, as well as experience with design platforms and email marketing software.
  • Excellent organizational and project management skills with the ability to manage multiple tasks and meet deadlines.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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