Order Processing Specialist
2 weeks ago
We are seeking a highly organized and detail-oriented Order Processing Specialist to join our team in Johannesburg. As an integral part of our e-commerce operations, you will be responsible for managing the order processing process from start to finish.
Key Responsibilities:
- Enter customer orders into our system accurately and efficiently
- Track orders and ensure timely delivery to our customers
- Respond promptly to customer inquiries and resolve any issues that may arise
- Maintain accurate records of customer interactions and order status
- Collaborate with our team to identify areas for improvement and implement process enhancements
Requirements:
- Proven experience in e-commerce order processing
- Excellent organizational and communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office
- Knowledge of customer service principles and practices
Estimated Salary: R120,000 - R150,000 per annum, depending on experience
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