Order Processing Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa beBee Professionals Full time

We are seeking a highly organized and detail-oriented Order Processing Specialist to join our team in Johannesburg. As an integral part of our e-commerce operations, you will be responsible for managing the order processing process from start to finish.

Key Responsibilities:

  • Enter customer orders into our system accurately and efficiently
  • Track orders and ensure timely delivery to our customers
  • Respond promptly to customer inquiries and resolve any issues that may arise
  • Maintain accurate records of customer interactions and order status
  • Collaborate with our team to identify areas for improvement and implement process enhancements

Requirements:

  • Proven experience in e-commerce order processing
  • Excellent organizational and communication skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office
  • Knowledge of customer service principles and practices

Estimated Salary: R120,000 - R150,000 per annum, depending on experience



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