Inbound Call Handler

4 days ago


Pretoria, Gauteng, South Africa Medipost Full time

MEDIPOST PHARMACY IS LOOKING FOR A highly skilled and experienced individual to fill the role of Inbound Call Handler.

About the Job
  • This Inbound Call Handler position involves handling customer calls, responding to queries, and resolving issues in a professional and courteous manner
  • You will be working closely with the Inbound Manager to ensure seamless communication and collaboration within the team
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Proven experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Able to work effectively in a team environment


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...

  • Call Centre Operator

    2 weeks ago


    Pretoria, Gauteng, South Africa Intercare Group South Africa Full time

    Job title : Call Centre Operator - Corporate ServicesJob Location : Gauteng, PretoriaDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries CRITICAL OUTPUTSProvide accurate and professional information to patients regarding assessments, pricing, procedures, and centre operations. Schedule, amend, or cancel patient appointments...


  • Pretoria, Gauteng, South Africa Kontak Recruitment Full time

    Job Description:We are seeking an experienced Call Centre Sales Manager to lead and drive a high-performing sales team in our financial services call centre. The ideal candidate will have strong leadership skills, an entrepreneurial mindset, and a results-driven approach.The successful candidate will be responsible for running the sales team, creating sales...


  • Pretoria, Gauteng, South Africa Medipost Full time

    A vacancy exists at Medipost Pharmacy for Help Desk Agents, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take inbound and outbound calls and assist customers with all needed queries.ResponsibilitiesInbound and outbound calls handled professionally within SLA's and company SOP'sCustomer...


  • Pretoria, Gauteng, South Africa Medipost Full time

    Medipost Pharmacy is seeking a Customer Service Representative to join their team in Gezina, Pretoria. As a key member of the Inbound Manager's team, you will be responsible for handling inbound and outbound calls, ensuring customer satisfaction through professional service delivery.Key ResponsibilitiesHandle incoming and outgoing calls in accordance with...


  • Pretoria, Gauteng, South Africa Finding Personnel (Pty) Ltd Full time

    JOB TITLE: Travel Agent Call Centre ConsultantAREA: Southdowns, CenturionINDUSTRY: Travel and LeisureSalary / CTC: R 15 000 highly negotiable (depending on current earnings, qualifications and experience)Report to: DirectorType: Permanent Key Responsibilities: Customer Service & Sales:Handle inbound and outbound calls, emails, and chats related to travel...


  • Pretoria, Gauteng, South Africa Finding Personnel (Pty) Ltd Full time

    JOB TITLE: Travel Agent Call Centre ConsultantAREA: Southdowns, CenturionINDUSTRY: Travel and LeisureSalary / CTC: R 15 000 highly negotiable (depending on current earnings, qualifications and experience)Report to: DirectorType: Permanent Key Responsibilities: Customer Service & Sales:Handle inbound and outbound calls, emails, and chats related to travel...


  • Pretoria, Gauteng, South Africa Kontak Recruitment Full time

    Call Centre Sales Manager (JB5143)Pretoria, South AfricaSalary: R30 - 40 000 per monthEmployment Type: PermanentWorkplace: In-OfficeA dynamic financial services company is seeking an experienced Call Centre Sales Manager to lead and drive a high-performing sales team.As the Call Centre Sales Manager you will be responsible for running the sales team in a...

  • Hearing Care Expert

    4 days ago


    Pretoria, Gauteng, South Africa hearX Full time

    About the RoleThis is an exciting opportunity to join our team as a Product Expert at hearX. In this role, you will be responsible for providing top-notch support to customers in the United States.Key AccountabilitiesAnswer inbound calls and assist customers as far as possible.Maintain high-quality customer interactions and ensure customer...


  • Pretoria, Gauteng, South Africa hearX Full time

    Job OverviewThis is an excellent opportunity to join our team as a Product Expert at hearX. In this role, you will be responsible for providing expert support to customers in the United States.Key ResponsibilitiesAnswer inbound calls and assist customers as far as possible.Maintain high-quality customer interactions and ensure customer satisfaction.Escalate...

  • Material Handler

    4 days ago


    Pretoria, Gauteng, South Africa University Of Fort Hare Full time

    Culinary Professionals - Kitchen Manager / Head ChefJoin to apply for the Culinary Professionals - Kitchen Manager / Head Chef role at Wolfoods, Inc. Wolfoods operates summer camp kitchens across the country between May - September.We are looking for an experienced, motivated, and capable KITCHEN MANAGER / HEAD CHEF (Lead staff).This is a HANDS-ON &...

  • Quality Analyst

    2 weeks ago


    Pretoria, Gauteng, South Africa hearX Group Full time

    Job title : Quality Analyst (Inbound Call Centre)Job Location : Gauteng, PretoriaDeadline : April 06, 2025Quick Recommended LinksJobs by Location Job by industries Job purpose:Responsible for monitoring calls and email responses to assess agent's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures...


  • Pretoria, Gauteng, South Africa Medipost Full time

    Key ResponsibilitiesThe Cluster Pharmacist Assistant will be responsible for:Capturing new prescriptions and medication orders accurately and efficiently.Handling inbound and outbound calls from clients, responding to queries, and resolving any issues that may arise.Assisting with group action diary mailboxes, prioritizing tasks, and meeting...


  • Pretoria, Gauteng, South Africa Medipost Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Capturing new prescriptions accurately and efficiently.Handling inbound and outbound calls professionally.Managing the L02 group action diary mailbox and LIFEDA mailbox.Attending to INV, urgent, extreme urgent, and WIPCORE actions promptly.Responding to patient queries and following up on...


  • Pretoria, Gauteng, South Africa Medipost Full time

    Job DescriptionWe are seeking a highly skilled and motivated Cluster Pharmacist Assistant to join our Order Processing Department.The primary purpose of this role is to accurately capture new prescriptions, acute and/or chronic medication. This involves handling inbound and outbound calls, assisting with group action diary mailboxes, and attending to INV,...


  • Pretoria, Gauteng, South Africa Tananato Solutions Full time

    Aircon and Facilities and Maintenance TechnicianPosition: Aircon and Facilities and Maintenance TechnicianDuration: 6 MonthsA client of ours is seeking a Temporary Technician for a 6-month contract. If you have experience in air conditioning maintenance, repairs, and fault finding, this is a great opportunity to showcase your skills in a professional...

  • Product Expert

    2 days ago


    Pretoria, Gauteng, South Africa hearX Full time

    Work location: 180 Garsfontein Road, Ashlea Gardens, PretoriaWorking hours:Working hours Eastern Standard Time: 9am - 8pm (16:00 - 03:00)Working shifts, four shifts a weekMonday to SundayThese working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard TimeJob purpose:Product Experts provide high...


  • Pretoria, Gauteng, South Africa Old Mutual Full time

    Job title : OMF Direct Sales Consultant (Pretoria)Job Location : Gauteng, PretoriaDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionResponsible for telesales of Old Mutual Finance products to individual clients in the micro-lending mass market. Maintains relationships with internal and external stakeholders...

  • Travel Consultant

    7 days ago


    Pretoria, Gauteng, South Africa University of Fort Hare Full time

    Our team is seeking a highly motivated and customer-focused Travel Consultant to join our dynamic call centre environment. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring seamless travel arrangements, and meeting sales and performance targets.Job Description:Customer Service & Sales:Handle inbound and...