International Trade Coordinator

6 days ago


Stellenbosch, Western Cape, South Africa Cresco Consulting Full time
Job Description

Cresco Consulting is seeking a skilled Commercial Co-ordinator to join our team in Stellenbosch. The successful candidate will provide administrative and coordinating support to the Sales team, responsible for selling and exporting fruit worldwide.

Duties and Responsibilities
  1. Coordinate customer orders:
    1. Compile pre-seasonal supply plans as provided by the Commercial Manager.
    2. Prepare sales business plans for each customer as instructed by the Commercial Manager.
    3. Send price offers to targeted customers and allocate stock according to customer orders.
    4. Identify available vessels and communicate the expected time of arrival at the desired port of destination.
    5. Once orders from customers have been received:
      1. Obtain import permits and LC documentation for customers.
      2. Confirm label requirements and communicate with packhouses/deposits.
      3. Sign and save purchase orders.
    6. Allocate pallets on the ERP system according to commercial instructions.
  2. Onboard new agents and clients, or existing agents and clients with new invoice parties, following company procedures.
  3. Update customers with tracking information.
  4. Manage creditors and debtors coordination.
    1. Prepare sales orders by allocating pallets to vessels and capturing grower and sales prices.
    2. Respond to invoice queries from clients and forwarding agents, escalating to the Commercial Team where necessary.
    3. Request credit notes from the finance department on behalf of the Commercial Manager when required.
    4. Report payments received to Finance.
    5. Report credits requested to the Commercial Manager.
    6. Communicate credits given back to growers where relevant.
  5. Maintain quality control systems by monitoring customer claims within agreed times between procurement and sales.


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