Senior Operations Manager

2 weeks ago


Hoedspruit, South Africa Bright Search Recruitment (Pty) Ltd Full time
Key Responsibilities
  • Leadership and Team Management: Direct and manage daily duties and departmental teams to ensure effective communication and collaboration.
  • Strategic Planning: Drive the guiding department's goals by planning and implementing strategic management plans.
  • Relationship Building: Foster relationships with reserve and regional representatives.
  • Financial Oversight: Oversee and control guiding-related budget lines.
  • Guest Experience: Provide guests with the highest quality game experiences, respecting their preferences and dietary needs.
  • Safety and Maintenance: Maintain and clear off-road tracks, ensuring safe travel routes, and prioritize safety for both guests and staff at all times.
  • Operational Excellence: Host guests in alignment with the lodges standards of excellence and ensure the maintenance and care of vehicles and guiding equipment.
  • Administrative Support: Undertake assigned administrative duties.
Qualifications
  • Experience: Eight or more years of guiding experience in a similar lodge environment, with previous management experience.
  • Certifications: Minimum NQF4 professional trails guide qualification, Facilitator and Assessor qualification (advantageous), Valid registration with DEAT, Valid First Aid Certificate, Valid Advanced Rifle Handling certificate and SAPS competency, and Valid Drivers License and PDP.
  • Skills: Fire boss skills (advantageous) and 4x4 driving skills.
  • Knowledge: Basic knowledge of labor law.


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