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Continuous Improvement Manager
1 week ago
We are seeking an experienced professional to fill the role of Operational Excellence Lead. As a member of our team, you will play a crucial part in driving continuous improvement within our operations.
In this role, you will be responsible for delivering effective implementation approaches to land and embed required continuous improvement change initiatives. You will also have end-to-end ownership of the delivery and embedding of methodology within the operation.
Job Requirements:- Minimum 2 years' experience working in a project implementation/delivery role within a contact center operation.
- Minimum 2 years' Operational Leadership experience within a contact center operation with tangible examples of driving continuous improvement.
- Demonstrable experience of senior stakeholder management.
