Key Account Strategist

3 weeks ago


Johannesburg, Gauteng, South Africa Forex World Full time
Key Account Specialist

We are seeking a highly skilled Key Account Specialist to join our team at Forex World. The successful candidate will be responsible for maintaining strong relationships with our key clients, identifying new business opportunities, and developing customized solutions to meet their needs.

Key Responsibilities:
  • Develop and sustain solid relationships with key clients to drive revenue growth
  • Address and resolve client complaints in a timely and professional manner
  • Act as the primary point of contact between key clients and internal teams
  • Supervise account teams assigned to each key client
  • Collaborate with cross-functional teams to ensure client needs are met
  • Compile reports on account progress, goals, and forecasts
  • Negotiate contracts with key clients and meet established deadlines
Requirements:
  • Bachelor's degree in business administration, finance, sales, or related field
  • Proven experience in key account management
  • Proficient in Microsoft Office applications and CRM software
  • Strong negotiation and leadership skills
  • Exceptional customer service skills
  • Excellent communication skills
Personal Qualities:
  • Presentation and communication skills
  • Ability to manage workflow without supervision
  • Energetic, confident, and open-minded
  • Proactive, deadline-driven, and able to think outside the box
  • Attention to detail and ability to multitask


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