Digital CX Leader

Genesys is seeking a highly skilled Customer Experience Strategist to join its CX Advisory team. As a key partner in customer and internal team collaboration, this professional drives Digital and AI strategy in CCaaS transformation programs. With expertise in strategic and structural CX and EX topics, the role contributes significantly to customers'...

The Senior CX Advisory Expert at Genesys empowers organizations to improve loyalty and business outcomes by creating exceptional customer experiences. Through the AI-powered Experience Orchestration platform, Genesys delivers personalized experiences at scale, driving customer loyalty, workforce engagement, efficiency, and operational improvements.As a key...

Senior CX Advisory ConsultantApply locations Johannesburg, South Africa time type Full time posted on Posted 3 Days Ago job requisition id JR106221Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience...

The Digital CX Leader at Genesys works with organizations to enhance customer loyalty and business outcomes through AI-powered experience orchestration. This leader partners with customers and internal teams to develop and implement digital and AI strategies in CCaaS transformation programs. Key responsibilities include developing strategic partnerships with...

About Wunderman Thompson:">We are a global company that exists to inspire growth for ambitious brands. Our team of experts provides end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.">We have 20,000 professionals in 90 markets around the world; our people bring together creative storytelling,...

Job SummaryWe are seeking a highly skilled Senior Channel Sales Executive to join our team in South Africa. In this role, you will be responsible for driving sales growth and expanding our presence in the market. The ideal candidate will have a proven track record of success in sales, excellent communication and negotiation skills, and a deep understanding...

Digital Transformation Leader Wanted!We are looking for a highly experienced Chief Information Officer to lead our IT function at Old Mutual Insure. As a Digital Transformation Leader, you will be responsible for driving our digital transformation, developing and implementing our IT strategy, and ensuring the effective management of IT risks and...

**Job Overview:**MECS Africa is seeking a highly skilled and experienced Digital Transformation Leader to drive digital innovation and transformation across the organization. The successful candidate will be responsible for developing and implementing a clear and compelling digital strategy that aligns with the company's overall goals and...

We are looking for a Digital Transformation Leader who can develop and implement a technology roadmap aligned with our growth strategies.Drive digital transformation initiatives such as AI-driven analytics, automation, IoT, and blockchain applications.Oversee the integration of digital tools into sales, marketing, and medical affairs to enhance engagement...

We are Progressive Edge, a leading global technology brand helping businesses transform and optimise their ICT operations from mobile to mainframe, across hybrid and multi-cloud environments.Our organisation has a position available for an experienced Digital Transformation Leader with a strong sales acumen and deep industry knowledge. They are looking for a...

We are seeking a visionary, results-driven leader to drive Oneo's digital transformation. The ideal candidate is a strategic thinker with a passion for growing online sales and improving customer experiences.This role demands strong leadership, innovative thinking, and the ability to collaborate across functions to ensure the success of Oneo's e-commerce...

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.We are 20,000 strong in 90 markets around the world; our people bring together creative...

Fintech Career OpportunityXcede Group is a leading digital-first Fintech business, part of a bigger Group, dedicated to democratizing financial advice and solutions for everyone across the African continent.The core function of this role is to design experience strategies and information architecture that support product design and delivery teams in ensuring...

About QuantaniteQuantanite is a dynamic leader in the business process outsourcing (BPO) and customer experience (CX) space. With innovative solutions and a client-first mindset, we deliver transformative outcomes for our clients across four continents. If you're ready to lead a high-performing team and drive exceptional service delivery, join us on our...

Company Overview:">At Wunderman Thompson, we exist to inspire growth for ambitious brands. Our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.">We have 20,000 professionals in 90 markets around the world; our people bring together creative storytelling, diverse perspectives,...

About us:The company is a global leader in business process outsourcing (BPO) and customer experience(CX), driven by AI and cutting-edge technology. Our focus is on making operations smarter, faster,and more seamless for our clients by combining automation with human expertise to deliverexceptional results. With a team of over 2800 + professionals worldwide,...

About Wunderman Thompson:">We are a global company that exists to inspire growth for ambitious brands. Our team of experts provides end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.">We have 20,000 professionals in 90 markets around the world; our people bring together creative storytelling,...

Our Mission:We are dedicated to creating a brighter future by providing innovative solutions and fostering growth. Our company provides optimised systems and tailored support to help individuals succeed.Key Responsibilities:Drive digital transformation and innovation as a software team leader.Develop cutting-edge solutions and lead team...

About Us:">Wunderman Thompson is a global company that exists to inspire growth for ambitious brands. Our team of experts provides end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.">We have 20,000 professionals in 90 markets around the world; our people bring together creative storytelling,...

We are looking for a highly skilled Digital Transformation Leader to join our team at The Individual Touch. As a CIO, you will play a critical role in shaping the company's digital transformation strategy and driving business growth through technology innovation.Key Responsibilities:Develop and execute a comprehensive IT strategy that aligns with business...