CX Transformation Consultant

Senior CX Advisory ConsultantApply locations Johannesburg, South Africa time type Full time posted on Posted 3 Days Ago job requisition id JR106221Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience...

The Senior CX Advisory Expert at Genesys empowers organizations to improve loyalty and business outcomes by creating exceptional customer experiences. Through the AI-powered Experience Orchestration platform, Genesys delivers personalized experiences at scale, driving customer loyalty, workforce engagement, efficiency, and operational improvements.As a key...

Use your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour.Well-rounded experience in all areas of customer experience management,...

Empowering Partners for Digital TransformationWe're looking for a results-driven Digital Transformation Consultant to join our team at UiPath. This individual will be responsible for empowering partners for digital transformation, helping them navigate the automation landscape and develop effective go-to-market strategies.The successful Digital...

Business Transformation Consultant RoleWe are looking for a Business Transformation Consultant to join our team at Iris Software. As a consultant, you will work closely with clients to develop and implement business transformation strategies that drive growth and success.Main ResponsibilitiesAnalyse complex business challenges and develop practical...

Job DescriptionThe Digital Transformation Consultant position at Edge Executive Search offers an exciting opportunity for experienced professionals to contribute to our company's mission of driving digital transformation for our clients. As a key member of our technical consulting team, you will work closely with clients to understand their business needs...

MECS Africa seeks a highly experienced Transformational Change Consultant to consult on a 4-month contract.Position Information:Bachelor's degree or equivalent in Psychology, Industrial Psychology, or relevant Business qualification is required. The ideal candidate has at least 6 years of experience in People Management practices (HR) with 3 years focused on...

Digital Transformation ConsultantWe are looking for a Digital Transformation Consultant to join our team. As a Digital Transformation Consultant, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products.You will play a crucial part in enhancing...

About Our MissionWe exist to deliver a lasting impact to our clients through our business transformation projects. As a Senior Delivery Manager, you will play a key role in achieving this mission by leading on business transformation people change projects, including restructuring, execution of turnaround, and post-merger implementation.Your Key...

We are looking for a skilled Process Transformation Consultant to join our team at Nedbank. This role involves working with business stakeholders to identify areas where complex business processes can be developed or improved, and then developing and implementing process transformation and performance improvement initiatives.Key Responsibilities:Work with...

Job DescriptionWe are seeking a highly skilled Digital Transformation Consultant to join our team at Imizizi.About the CompanyImizizi is a leading organization undergoing significant digital transformation. Our team is passionate about delivering exceptional results and driving innovation.Main ResponsibilitiesDevelop and implement a comprehensive change...

Job DescriptionAs an Organisational Design Specialist, you will be responsible for designing and implementing optimised organisational structures, operating models, and workforce frameworks to achieve adaptability and sustainable business growth.You will conduct in-depth analysis, collaborate with key stakeholders, and develop solutions that enhance...

The Digital CX Leader at Genesys works with organizations to enhance customer loyalty and business outcomes through AI-powered experience orchestration. This leader partners with customers and internal teams to develop and implement digital and AI strategies in CCaaS transformation programs. Key responsibilities include developing strategic partnerships with...

We are seeking a Strategic Organisational Change Specialist to drive impactful people transformation across the business. This role requires a mix of HR expertise, change leadership, and stakeholder engagement to embed sustainable behaviour and mindset shifts.Key Responsibilities:? Develop and implement change strategies that drive real business impact.?...

Company Overview">Liyema Consulting is a cutting-edge technology consulting firm that empowers businesses to thrive in an ever-evolving digital landscape. With a strong focus on innovation and excellence, we drive architectural transformations that propel our clients forward.

Powertech is an electrical engineering services provider delivering HV/LV & E&I testing, commissioning, operations and maintenance services to our clients in mining, oil and gas, utilities, renewable energy and defence sectors across the Australasia region. We value professional excellence, integrity, co-creation and a passion for delivering exceptional...

At PANIN IT Consulting, we seek a highly skilled IT Transformation Specialist to lead our clients' technology transformation initiatives. The ideal candidate will have at least 5 years of experience in delivering architecture solutions and managing large technology programs across the lifecycle.This role requires expertise in B2B and ICT technology...

Company OverviewWipro Technologies is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build...

About UsWe are a dynamic and growing team at Orphoz, a subsidiary of McKinsey & Company. Our mission is to deliver business transformation projects that drive lasting impact for our clients.As a Senior Delivery Manager, you will lead on business transformation people change projects including restructuring, execution of turnaround and post-merger...

Welcome to a challenging opportunity for an experienced Business Analyst to join RMB's team responsible for transforming end-to-end capabilities.About the RoleAs a key member of our team, you will be responsible for eliciting, evaluating, defining, implementing and validating requirements needed to deliver business transformation.10-15 years' experience on...