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Chief Retail Operations Officer

2 weeks ago

Durban, KwaZulu-Natal, South Africa Pepkor Speciality Full time

Job Description

The Chief Retail Operations Officer is responsible for overseeing the daily operations of a store, ensuring it runs smoothly and effectively. Their duties include:

  1. Motivating sales teams
  2. Creating business strategies
  3. Implementing promotional material
  4. Managing expenses
  5. Training new staff
  6. Providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, and latest fashion trends
  7. Minimizing stock losses

Key Responsibilities:

  • Develop and implement effective store strategies to drive sales growth
  • Lead and motivate sales teams to achieve targets
  • Maintain high standards of customer service and satisfaction
  • Ensure accurate inventory management and control
  • Manage and minimize controllable expenses