Chief Executive Officer

7 days ago


Durban, KwaZulu-Natal, South Africa The HR Company Full time
Key Responsibilities:

Strategic Leadership:
  • Define and execute the companys long-term vision and strategy with a focus on growth and profitability growth to ensure competitiveness in the retail sector
  • Identify opportunities for expansion, diversification, and innovation in retail offerings.
Operational Excellence:
  • Oversees financial planning, budgeting, and performance, ensuring profitability and sustainability.
  • Ensures efficient and effective supply chain operations
  • Oversees the management of physical stores, including customer experience, visual merchandising, and employee engagement.
  • Drives operational excellence
  • Ensures the company delivers a seamless omnichannel experience
  • Establishes and monitors key performance indicators (KPIs)
  • Oversees product category management and development
  • Drives margin growth
Financial Leadership:
  • Leads the companys financial strategy, ensuring profitability, cost control, and long-term financial sustainability.
  • Develops and manages budgets, forecasts, and financial performance metrics specific to the retail environment.
  • Evaluates pricing strategies, promotional activities, and product mix to maximize revenue and profitability.
Customer and Stakeholder Engagement:
  • Develops and implements strategies to deliver exceptional customer experiences
  • Analyzes customer data and feedback to inform business decisions
  • Fosters a customer-first culture
  • Builds and maintains strong trade supplier & key stakeholder relationships
Digital Transformation
  • Develops and implements a comprehensive e-commerce and digital strategy
  • Leverages technology and data analytics to drive business insights
Culture and Talent Leadership:
  • Inspires and leads a high-performing team
  • Works closely with management to attract, retain, and develop diverse top retail talent
  • Implements strategies for employee engagement.
  • Fosters a positive company culture

Ideal Candidates will possess the following:
Experience and Expertise:
  • Proven track record as a CEO/MD or in a senior executive role in the retail industry, with strong operational and commercial acumen.
  • Deep understanding of retail dynamics, including store operations, e-commerce, merchandising, supply chain, and consumer behaviour.
  • Demonstrated success in scaling retail businesses, driving innovation, and delivering exceptional customer experiences.

Minimum Requirements and Qualifications:
  • Education: Suitable qualification
  • Experience:
    • Minimum 10+ years of senior management experience in the retail industry, with at least 5 years in a CEO or equivalent role.
    • Demonstrated success in implementing omnichannel strategies, scaling retail businesses, and managing complex retail operations.


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