Retail Operations Director

11 hours ago


Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time
Job Description

We are seeking a highly experienced National Retail Operations Manager to join our dynamic team in Durban, South Africa.

The successful candidate will be responsible for developing and implementing a comprehensive retail strategy that drives sales growth, enhances customer satisfaction, and optimizes operational efficiency.

  • This role requires close collaboration with cross-functional teams to ensure alignment between retail operations and overall business objectives.
  • The National Retail Operations Manager will analyze market trends to adapt and create strategies for maintaining a competitive edge and leading continuous improvement initiatives & innovation opportunities to streamline retail processes and systems.

Main Responsibilities:

  1. Retail Strategy Development: Develop and implement a comprehensive retail strategy incorporating critical priorities that focus on sales growth, customer satisfaction, and operational efficiency.
  2. Operational Excellence: Identify improvement opportunities across retail operations which impact retailer profitability and loyalty.
  3. Cross-Functional Collaboration: Work closely with the Omnichannel and Retail Systems Product teams in managing retail software product life cycles and identifying digitisation opportunities for retail.
  4. Performance Management: Set specific retail operations and format-specific benchmarks, driving execution and progress.
  5. Communication and Stakeholder Management: Ensure format-specific criteria such as product offerings, technology and infrastructure set-up and customer experience are clearly documented and communicated to regions and retailers.


  • Durban, KwaZulu-Natal, South Africa Saflin Consulting (Pty) ltd Full time

    Job Description:Reporting to the leadership, the Retail Operations Director will be responsible for leading a team of professionals in managing the Fresh Department across 60 stores nationwide.The ideal candidate should possess strong leadership skills and experience in Research and Development, Operations, Supply Chain, and Production cycle management....


  • Durban, KwaZulu-Natal, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    About the RoleCash Crusaders Retail (Pty) Ltd is seeking an exceptional Sales and Marketing Executive to lead our store operations and drive business growth. The successful candidate will have a proven track record in retail management and excellent communication skills.Key Responsibilities:• Develop and implement sales strategies to meet or exceed sales...

  • Store Director

    1 week ago


    Durban, KwaZulu-Natal, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Job DescriptionWe are seeking an experienced Retail Operations Manager to join our team at Cash Crusaders Retail (Pty) Ltd. The ideal candidate will be responsible for managing the overall store profitability, ensuring compliance with company values, and contributing to budget preparation.Key Responsibilities:• Oversee store operations, including sales,...


  • Durban, KwaZulu-Natal, South Africa Boardroom Appointments Full time

    Job Summary:We are looking for a visionary Business Development Director - Retail to drive business growth and expansion in the retail sector.About the Role:Identify and pursue new business opportunities, partnerships, and collaborations to drive revenue growth.Develop and implement strategic plans to enter new markets, expand existing ones, and enhance...


  • Durban, KwaZulu-Natal, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    About UsCash Crusaders Retail (Pty) Ltd is a leading retailer offering a wide range of products and services. We are seeking an experienced Store Director to join our team and contribute to our ongoing success.Key Responsibilities:• Oversee all aspects of store operations, including sales, inventory management, and customer service.• Develop and...


  • Durban, KwaZulu-Natal, South Africa Coventry Clothing (Pty) Ltd Full time

    We're looking for a highly experienced Fashion Operations Director to join our team at Coventry Clothing (Pty) Ltd.As a Fashion Operations Director, you'll be responsible for leading our operations team, ensuring that our products are manufactured to the highest standards of quality and excellence.Your key responsibilities will include managing production...


  • Durban, KwaZulu-Natal, South Africa Stratogo Full time

    As a Regional Operations Director at Stratogo, you will oversee the daily operations of multiple store locations, ensuring seamless execution of business strategies and policies.You will lead, train, and motivate store teams to achieve business goals, driving sales performance and operational excellence.A strong background in retail operations, team...

  • Financial Director

    6 days ago


    Durban, KwaZulu-Natal, South Africa You Choose Recruit Full time

    About You Choose RecruitWe are seeking a Financial Director to join our team of professionals in the retail sector. Our group comprises two dynamic retail companies, and this role is pivotal in overseeing all financial operations and driving strategic decision-making.About the Role:The Financial Director will play a key role in managing the financial health...


  • Durban, KwaZulu-Natal, South Africa Ntice Search Solutions Full time

    Job OverviewNtice Search Solutions is seeking a seasoned Financial Operations Director to lead our Costing and Invoicing team.This role requires a strategic thinker with expertise in costing analysis, invoicing, and compliance. The ideal candidate will have a strong background in financial operations and excellent leadership skills.

  • Operations Manager

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Coastal (Kwa Zulu Natal)The company is seeking to employ an Operations Manager based in Durban. The successful candidate will be a self-starter who is able to work independently within a pressurised environment. The successful candidate will be based in our Durban office with travel expected.Responsibilities:Multi-site...

  • Operations Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Coastal (Kwa Zulu Natal)The company is seeking to employ an Operations Manager based in Durban. The successful candidate will be a self-starter who is able to work independently within a pressurised environment. The successful candidate will be based in our Durban office with travel expected.Responsibilities:Multi-site...


  • Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    Job DescriptionThis role plays a crucial part in our Retail Operations, working closely with the team to create a seamless customer experience.You will be responsible for ensuring that all retail operations run smoothly, from store openings to closing procedures, while maintaining high levels of customer service.In this role, you will have the opportunity to...


  • Durban, KwaZulu-Natal, South Africa Sanlam Full time

    Sales FocusAs a Retail Branch Director, you will be responsible for driving business growth and client service. You will achieve agreed sales targets by executing targeted marketing initiatives and managing operational activities in the branch unit through a team of consultants. Your goal is to grow the customer base and revenue of Sanlam Retail Mass by...


  • Durban, KwaZulu-Natal, South Africa TFG (The Foschini Group) Full time

    Job OverviewWe are seeking a highly skilled Retail Operations Manager to lead our store team and drive business success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring excellent customer service, and achieving sales targets.To succeed in this role, you will need to have...


  • Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    About Us:Hollywoodbets is a leading provider of entertainment services in South Africa and beyond. Our mission is to deliver exceptional gaming experiences to our customers.Job Summary:We are seeking a seasoned Mobile Operations Director to lead our Mobile Operations team. The successful candidate will be responsible for driving business growth through...


  • Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

    Hlabahlosile is seeking a visionary Senior Operations Director to lead its manufacturing operations in Durban.The ideal candidate will have a Bachelor's degree or equivalent qualification, and at least 10 years of general management experience, preferably in a manufacturing environment.Key Responsibilities:As a Senior Operations Director, you will be...

  • Operations Director

    3 days ago


    Durban, KwaZulu-Natal, South Africa Frimax Foods Full time

    Frimax Foods is a leading food manufacturer seeking an experienced Operations Director - Warehouse and Inventory to lead our warehouse and inventory operations. In this critical role, you will be responsible for overseeing the day-to-day activities of our warehouse team, ensuring that we operate efficiently and effectively.The successful candidate will have...

  • Operations Director

    6 days ago


    Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time

    Job DescriptionSandi Crowther Recruitment is seeking a highly skilled and experienced professional to fill the role of Operations Director. As a key member of our team, you will be responsible for overseeing the day-to-day activities of our organization, ensuring good labour relations and discipline among staff. This includes planning, organizing, and...


  • Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

    Are you looking for a challenging opportunity as a Customer Service Director at Clicks Group Limited? If yes, then this role is perfect for you. As a Customer Service Director, you will be responsible for delivering results and meeting customer expectations, working with people, analysing, leading and supervising, entrepreneurial and commercial thinking,...


  • Durban, KwaZulu-Natal, South Africa Spar Group Limited Full time

    We are currently recruiting for a National Retail Operations Manager to join our dynamic team.Responsible for developing and implementing a comprehensive retail strategy focused on driving sales growth, enhancing customer satisfaction, and optimizing operational efficiency. Working closely with cross-functional teams to ensure alignment between retail...