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Experience Delivery Professional

2 weeks ago

Johannesburg, Gauteng, South Africa H And S Labour Brokers Full time
What We Are Looking For

H And S Labour Brokers is seeking an experienced Experience Delivery Professional to join our team. The successful candidate will have a bachelor's degree in marketing, communications, business management, or a related field, as well as customer experience certification.

With a minimum of 6 years' professional experience in CX platforms and solutions in a financial services environment, the ideal candidate will be able to provide expert-level guidance on creating exceptional customer experiences, driving business growth, and delivering results within set timelines and standards.

Responsibilities include proactively developing and maintaining a wide range of external contacts to obtain/exchange information, identify trends, and stay abreast of best practices, taking appropriate actions to enhance competitive advantage.