Restaurant Operations Manager
3 weeks ago
We are Career Circuit, a dynamic restaurant seeking a skilled Front of House Manager to spearhead our front-of-house team.
Key Responsibilities:
- Lead the front-of-house team to deliver exceptional customer service.
- Oversee daily operations to ensure a seamless dining experience.
- Manage bar stock levels, perform regular inventory checks, and order supplies efficiently.
- Build and maintain strong relationships with suppliers and vendors.
- Train and mentor staff on customer service, restaurant policies, and health & safety standards.
- Handle customer queries, feedback, and complaints professionally.
- Collaborate with the bar, kitchen, and back-of-house staff for smooth communication and efficient service.
- Manage reservations, walk-ins, and large group bookings.
- Ensure compliance with health, safety, and licensing regulations.
Requirements:
- A valid driver's license and/or reliable transport.
- At least 5 years of experience in a front-of-house management role in the restaurant industry.
- Strong leadership and team management skills.
- Proven experience in managing bar stock and liaising with suppliers.
- Excellent communication and customer service abilities.
- Ability to handle high-pressure situations and solve problems effectively.
- Proficiency in using POS systems is an advantage.
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