Account Expansion Executive

5 days ago


Cape Town, Western Cape, South Africa PayU Payments Private Limited Full time

About Us

At PayU Payments Private Limited, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive.

Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online.

We strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers.

What We Offer

Job Title: Key Account Manager

Location: South Africa

About the Role: As a Key Account Manager, you will be responsible for developing, maintaining and improving relationships with medium and large merchants. You will achieve annual sales and profit growth targets by designing strategic plans for merchants in your portfolio to ensure profitability and permanence over time.

You will manage internal projects with key stakeholders and collaborate closely with cross-functional teams, including Risk, Pricing, Legal & Compliance, Integration, Operations, Technology, and Product.

Responsibilities:

  • Developing, maintaining and improving relationships with medium and large merchants.
  • Designing strategic plans for merchants in your portfolio to ensure profitability and permanence over time.
  • Achieving annual sales and profit growth targets.
  • Managing internal projects with key stakeholders and collaborating closely with cross-functional teams.
  • Maintaining end-to-end ownership for assigned accounts.
  • Ensuring account performance in terms of sales, profitability, quality and service.
  • Maintaining high customer satisfaction ratings that meet company standards.
  • Building and maintaining product knowledge by keeping abreast of product enhancements and the latest industry trends.
  • Analyzing customer payment data frequently to provide clear and valuable market and consumer insights.

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