Warehouse Operations Manager
1 month ago
Valeo, a leading global technology company, is seeking a highly skilled and experienced Warehouse Manager to join our team in Johannesburg. As a key member of our operations team, you will be responsible for managing warehouse operations, optimizing space utilization, and ensuring the timely receipt, storage, and dispatch of goods.
Key Responsibilities:- Develop and implement warehouse policies, procedures, and operational guidelines to ensure efficient and safe warehouse operations, compliance with regulations, and customer satisfaction.
- Plan and coordinate the receipt, storage, and dispatch of goods, materials, and products, optimizing warehouse layout, storage systems, and workflow to maximize space utilization and productivity.
- Supervise warehouse staff, including warehouse supervisors, forklift operators, pickers, and packers, providing leadership, direction, and training to ensure performance and productivity.
- Monitor inventory levels, stock movements, and replenishment activities, conducting regular cycle counts, audits, and inventory checks to maintain accurate inventory records and prevent stockouts or overstocking.
- Implement inventory management techniques, such as ABC analysis, FIFO/LIFO, and batch tracking, to prioritize inventory, minimize carrying costs, and optimize stock levels based on demand forecasts and sales trends.
- Ensure compliance with safety regulations, security protocols, and workplace health standards, conducting regular safety inspections, training sessions, and emergency drills to maintain a safe and healthy work environment.
- Coordinate with suppliers, vendors, and carriers to schedule inbound and outbound shipments, track delivery schedules, and resolve logistics issues to ensure timely and cost-effective transportation of goods.
- Utilize computerized systems to manage inventory, track shipments, generate reports, and analyze warehouse performance metrics, such as order fill rates, cycle times, and accuracy.
- Optimize picking, packing, and shipping processes, implementing lean principles, automation, and technology solutions to improve efficiency, accuracy, and order fulfillment speed.
- Collaborate with other departments, such as procurement, sales, and production, to coordinate inventory planning, order processing, and customer delivery requirements, ensuring alignment with business objectives.
- Resolve inquiries, complaints, or issues related to warehouse operations, delivery delays, or damaged goods, ensuring prompt resolution and customer satisfaction.
- Conduct performance evaluations and KPI tracking for warehouse staff, measuring key metrics such as productivity, accuracy, safety, and on-time delivery, and providing feedback and coaching for improvement.
- Manage facility maintenance, repairs, and housekeeping activities, ensuring cleanliness, orderliness, and compliance with environmental regulations and industry standards.
- Develop contingency plans and risk mitigation strategies for emergencies, disasters, or disruptions to warehouse operations, such as power outages, equipment failures, or supply chain disruptions.
- Stay updated on industry trends, best practices, and emerging technologies in warehouse management, participating in training programs, seminars, and professional development activities.
- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Proven experience in warehouse management, distribution, or logistics operations, with a track record of managing large-scale warehouses or distribution centers.
- Strong knowledge of warehouse operations, inventory management principles, logistics processes, and supply chain best practices, with experience in implementing warehouse management systems (WMS).
- Familiarity with safety regulations, security protocols, and workplace health standards governing warehouse operations, including OSHA.
- Leadership and team management skills, with the ability to lead, motivate, and develop warehouse staff, fostering teamwork, accountability, and a culture of continuous improvement.
- Excellent communication and interpersonal skills, with the ability to build relationships, negotiate with stakeholders, and communicate effectively with internal and external partners.
- Analytical and problem-solving abilities, with the capacity to analyze data, identify trends, and make data-driven decisions to optimize warehouse operations and solve complex logistics challenges.
- Proficiency in using warehouse management systems (WMS), inventory control software, and Microsoft Office applications for data analysis, reporting, and communication.
- Project management skills, with the ability to plan, organize, and execute warehouse improvement projects, process enhancements, and technology implementations within scope, budget, and timeline constraints.
- Adaptability and flexibility to work in a fast-paced, dynamic environment, managing multiple priorities and adapting to changing business needs and market conditions.
Required Skills:
- Warehouse management
- Inventory management
- Logistics coordination
- Team leadership
- Communication skills
- Problem-solving abilities
- Analytical skills
- Safety management
- Project management
- Adaptability
- SAGE Accounting system experience is preferred
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