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Insurance Operations Manager

2 weeks ago


Randburg, Gauteng, South Africa Green Marble Recruitment Consultants Full time
Job Title: Insurance Operations Manager

We are seeking an experienced Insurance Operations Manager to oversee the claims process and ensure timely and accurate claims assessment, investigation, and resolution. You will work closely with brokers to address client inquiries, complaints, and concerns.

Duties & Responsibilities
  • Ensure timely and accurate claims assessment, investigation, and resolution.
  • Work closely with brokers to address client inquiries, complaints, and concerns.
  • Liaison with risk carriers including scheduled and ad-hoc reporting on various claims reports as required.
  • Strive to enhance broker/client satisfaction through efficient claim processing.
Minimum Requirements
  • Completed Matric.
  • RE5 regulatory examination completed.
  • 5 years' experience with end-to-end claims processing.
  • At least 2 years' experience in a supervisory role.