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Administrative Healthcare Coordinator

1 week ago

Bellville, Western Cape, South Africa Origin Financial Group Full time

About the Position:

We are seeking a skilled Health Administrative Assistant to join our team at Origin Financial Group.

The successful candidate will be responsible for providing administrative support to our financial planners, ensuring efficient communication with clients and medical schemes.

Key Responsibilities:

  1. Administrative Duties: Perform various administrative tasks, including data entry, filing, and record-keeping.
  2. Claims Handling: Manage gap cover claims, new business, and alterations in accordance with company and medical scheme guidelines.
  3. Task Management: Utilize Workpool to create tasks, manage child tasks, make notes on existing tasks, transfer tasks, and complete tasks.
  4. Communication: Handle telephone calls, send and receive emails, and update new business and cancellation registers.
  5. Training and Development: Mentor junior staff and assist with training and development when required.

Requirements:

  • Industry-related qualification.
  • Relevant experience in the healthcare or financial industry.
  • Proficiency in Workpool and Google Docs.