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Norwegian Speaking Media Consultant

2 months ago

Cape Town, Western Cape, South Africa Language Recruiters Full time
Job Title: Norwegian Speaking Media Customer Consultant

We are seeking a highly skilled Norwegian speaking media customer consultant to join our dynamic team in Cape Town, South Africa. As a key member of our media production group, you will be responsible for providing exceptional customer service to our Norwegian speaking subscribers.

Key Responsibilities:
  • Support Norwegian speaking subscribers with their media-related queries and issues.
  • Communicate effectively with subscribers through chat and phone to resolve their concerns.
  • Provide clear and concise answers to subscribers' how-to questions about payment and streaming.
  • Troubleshoot streaming and content issues to ensure a seamless viewing experience for our subscribers.
  • Assist subscribers with navigating streaming sites and resolving any technical issues they may encounter.
Requirements:
  • Excellent Norwegian language skills, with the ability to communicate fluently and accurately.
  • Fluency in English, with excellent communication and soft skills.
  • Great problem-solving skills, with the ability to think critically and resolve complex issues.
  • Computer knowledge and technical savviness, with experience in media production and streaming.
  • A passion for media and a willingness to become a subject matter expert.
  • A collaborative mindset, with the ability to work effectively in a diverse team environment.
  • A can-do attitude, enthusiasm, and a commitment to delivering exceptional customer service.

If you meet the requirements for this role and are passionate about providing exceptional customer service, we would love to hear from you. Please submit your CV through our website today.