Executive Chef Assistant
1 month ago
The Sous Chef at Malewane Lodge is a key member of the culinary team, responsible for assisting the Executive Chef and team in ensuring maximum guest satisfaction through effective kitchen operations and administration.
Main Responsibilities- Interact with guests to obtain feedback on product quality and service levels, ensuring a high level of customer satisfaction.
- Respond to and handle guest problems and complaints in a professional and timely manner.
- Develop and implement creative menu planning and food preparation strategies to enhance the culinary experience.
- Stay up-to-date with new and local produce, trends, and product yields to ensure accurate costing and menu optimization.
- Ensure that all recipes and product yields are accurately costed and reviewed regularly to maintain profitability.
- Maintain high standards of food preparation, portion control, and waste minimization while adhering to standard recipe cards.
- Monitor and manage food stock levels to ensure sufficient quantity and quality in relation to hotel occupancy and function forecasts.
- Collaborate with the Front of House Manager and respective teams to ensure seamless service delivery.
- Initiate maintenance reports and work orders as required to maintain a safe and efficient kitchen environment.
- Delegate responsibilities to subordinates as needed to ensure effective team management.
- Culinary diploma (or higher) from a recognized tertiary institution.
- At least 8 years' experience with 2 years in a management position.
- Fair and firm management abilities with high influencing skills.
- Strong administration skills, including computer literacy.
- Creative and innovative approach to culinary operations.
- Strong knowledge of food and beverage, with a hands-on approach to all operational aspects.
- Excellent communication skills and ability to work effectively in a team environment.
- Initiative and self-motivation, with a strong work ethic.
- Ideal training and coaching skills to develop and motivate team members.
It is essential that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous, and a valid work permit is required if not in possession of a South African ID document. All staff are required to undergo a pre-employment polygraph test as part of the hiring process.
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