Debtors Manager

2 months ago


Cape Town, Western Cape, South Africa Property24 Full time

Job Summary

We are seeking an experienced and ambitious Debtors Manager to join our team at Property24 in Cape Town, South Africa. As a key member of our finance department, you will be responsible for managing our debt collection process and ensuring timely payments from our clients.

Key Responsibilities

  • Develop and implement effective debt collection strategies to reduce outstanding debts and improve cash flow.
  • Review and monitor debtor accounts to identify overdue invoices and delinquent accounts.
  • Communicate with debtors to negotiate payment plans and resolve outstanding issues.
  • Maintain accurate records of debtor communications and payment arrangements.
  • Ensure correct billing occurs and that all discrepancies and irregularities are analyzed and rectified.
  • Investigate and resolve customer disputes related to billing or payment discrepancies.
  • Prepare and present regular reports on debtor accounts, aged debt analysis, and collections progress to senior management.
  • Build and maintain strong relationships with clients, internal stakeholders, and external collection agencies.
  • Supervise and support a team of debt collection specialists.

Requirements

  • Min post-Grade 12 Qualification, ideally Diploma in Credit Management.
  • Credit Management III preferred.
  • 7 -10 years with 5 years managing a team.
  • Proven experience in debt collection and debtor management, ideally in a supervisory or managerial role.
  • Strong negotiation and communication skills to effectively engage with debtors and resolve issues.
  • Leadership and team management abilities.
  • Excellent organizational and time management skills.
  • Attention to detail and accuracy in record-keeping.
  • Strong problem-solving skills and the ability to work under pressure.
  • Customer-oriented mindset with the ability to maintain positive client relationships.

What We Offer

As a Debtors Manager at Property24, you will have the opportunity to work with a dynamic team and contribute to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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