Debtors Manager
2 months ago
Job Summary
We are seeking an experienced and ambitious Debtors Manager to join our team at Property24 in Cape Town, South Africa. As a key member of our finance department, you will be responsible for managing our debt collection process and ensuring timely payments from our clients.
Key Responsibilities
- Develop and implement effective debt collection strategies to reduce outstanding debts and improve cash flow.
- Review and monitor debtor accounts to identify overdue invoices and delinquent accounts.
- Communicate with debtors to negotiate payment plans and resolve outstanding issues.
- Maintain accurate records of debtor communications and payment arrangements.
- Ensure correct billing occurs and that all discrepancies and irregularities are analyzed and rectified.
- Investigate and resolve customer disputes related to billing or payment discrepancies.
- Prepare and present regular reports on debtor accounts, aged debt analysis, and collections progress to senior management.
- Build and maintain strong relationships with clients, internal stakeholders, and external collection agencies.
- Supervise and support a team of debt collection specialists.
Requirements
- Min post-Grade 12 Qualification, ideally Diploma in Credit Management.
- Credit Management III preferred.
- 7 -10 years with 5 years managing a team.
- Proven experience in debt collection and debtor management, ideally in a supervisory or managerial role.
- Strong negotiation and communication skills to effectively engage with debtors and resolve issues.
- Leadership and team management abilities.
- Excellent organizational and time management skills.
- Attention to detail and accuracy in record-keeping.
- Strong problem-solving skills and the ability to work under pressure.
- Customer-oriented mindset with the ability to maintain positive client relationships.
What We Offer
As a Debtors Manager at Property24, you will have the opportunity to work with a dynamic team and contribute to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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