Chief Revenue Officer

6 days ago

Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full time

About the Role

FNB Connect and Service Provider is seeking a highly skilled Chief Revenue Officer to join their team. The successful applicant will be responsible for aligning and optimizing the entire customer experience to increase revenue by holding a long-term perspective, understanding, and embracing the differences between sales and marketing, and streamlining how these departments work together.

Key Responsibilities

  • Define and develop integrated sales strategies for different customer segments.
  • Develop and communicate growth strategies with C-level executives and the board of directors and drive strategic relationships with relevant peers to enable optimization of the business value chain.
  • Drive shareholder value through profitable and integrated frameworks, guidelines, and optimization plans.
  • Ensure business strategy of area of accountability is adequately budgeted for to drive the financial performance of the business.
  • Have a deep understanding of revenue funnels, data, and trends and use the data to draw insights and find innovative opportunities for growth and drive revenue targets and market share growth by identifying new markets, customer segments, products, and services by using insights and knowledge gained from high-level reports to influence direction of the business to ensure organization performance against long-term strategy and make necessary adjustments.
  • Set up and optimize the processes that contribute to revenue growth in all revenue-generating teams, which include Marketing, Sales, Product, Pricing, and Customer Success.
  • Integrate sales and marketing as well as any other process that maximizes the returns on marketing investment.
  • Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships.
  • Ensure that the customer is at the center of the business philosophy, operations, and ideas.
  • Maintain communication and relationships across organizational functions in order to work with different departments and manage the revenue generation through those departments.
  • Manage all revenue channel development and introduce new sales channels.
  • Forecast revenue generation and the strategies required and plan accordingly.
  • Develop, execute, and lead go-to-market sales and marketing strategies and work with large strategic enterprise accounts - high-tech, financial services, healthcare, insurers.
  • Closing large account deals in the above sectors initially with a view to growing the sales team and implementing sales playbook.
  • Recruit and scale the sales team; as well as setting revenue targets for those in your team and creating a culture of innovation.
  • Manage your team's sales pipeline, ensuring the revenue generation model is leading to sustainable growth.
  • Develop a people development plan for area of accountability to support Business and Group strategies.
  • Lead implementation of performance management plan that optimizes delivery and builds a culture of recognition and fairness across the business area.
  • Align own development to industry trends and development and influence development strategies of the business.
  • Encourage, establish, and maintain strategic relationships across multiple functional areas to enable collaboration and knowledge sharing across functions.
  • Demonstrate leadership by providing strategic direction, fostering high ethical standards in meeting Organizational vision and goals, and design and implement strategies that maximize employee potential.

About You

We are looking for a candidate with:

  • Relevant Undergraduate or Postgraduate Degree
  • 6 – 8 years of experience in the Telecommunications and/or Banking sector.
  • Great Communication and influential skills

What We Offer

  • Opportunities to network and collaborate
  • Challenging work environment
  • Opportunities to innovate

Our Culture

  • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
  • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
  • Adaptable, curious, and willing to learn.
  • Passionate in providing insights.
  • Thrive in a collaborative environment.

Apply Now

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