Customer Service Specialist in Cape Town

7 days ago


Cape Town, Western Cape, South Africa Salt South Africa Full time

Are you passionate about delivering exceptional customer service and creating positive experiences for clients?

About the Role

We are seeking a highly skilled Customer Service Associate to join our team at Salt South Africa in Western Cape, Cape Town. As a key member of our customer service team, you will be responsible for ensuring that our customers receive outstanding service and support throughout their journey.

The ideal candidate will have a strong passion for customer service and experience working in a fast-paced environment. You will work closely with our E-Commerce and Fulfilment Manager, collaborating with both the customer service and sales/fulfilment teams to deliver responsive and high-quality service that meets our standards and exceeds customer expectations.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries, resolving any issues efficiently.
  • Deliver exceptional customer service that fosters positive word-of-mouth from happy customers.
  • Work alongside your colleagues to maintain an organised, cohesive, and high-performing customer service team.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree or Diploma in a related field.

We offer a competitive salary range of R150,000 - R180,000 per annum, depending on experience.

Why Join Us

At Salt South Africa, we are committed to providing our customers with outstanding service and support. We believe in fostering a positive and inclusive work environment that encourages teamwork and growth. If you are passionate about customer service and looking for a challenging and rewarding career opportunity, please apply now.



  • Cape Town, Western Cape, South Africa City of Cape Town Full time

    Job Title: Data Security SpecialistWe are seeking a highly skilled Data Security Specialist to join our team at the City of Cape Town. This is an exciting opportunity for a professional with expertise in Microsoft Enterprise Active Directory and Azure Active Directory (Entra-ID) management.


  • Cape Town, Western Cape, South Africa City of Cape Town Full time

    At the City of Cape Town, we are seeking a highly skilled and motivated Customer Service Representative to join our team.About the RoleWe offer a competitive salary of R250,000 - R350,000 per annum, depending on experience, to ensure you feel valued and supported in your role.This is an exciting opportunity for individuals who are passionate about delivering...


  • Cape Town, Western Cape, South Africa At any company in cape Town Full time R5 000 - R7 000 per month

    Job DescriptionWe are looking for a highly skilled Security Officer to join our team in Cape Town. As a Security Officer, you will be responsible for ensuring the safety and security of our premises.Main ResponsibilitiesProperty Safety: Conduct regular patrols of the property to ensure safety and security.Surveillance Management: Effectively manage...


  • Cape Town, Western Cape, South Africa At any company in cape Town Full time R5 000 - R7 000 per month

    Job DescriptionWe are looking for a highly skilled Security Officer to join our team in Cape Town. As a Security Officer, you will be responsible for ensuring the safety and security of our premises.Main ResponsibilitiesProperty Safety: Conduct regular patrols of the property to ensure safety and security.Surveillance Management: Effectively manage...


  • Cape Town, Western Cape, South Africa Neptune Full time

    ANEW Hotel Greenpoint is seeking a skilled Customer Service Representative to manage reservations and provide exceptional customer experiences in Western Cape, Cape Town.Key responsibilities will include:Managing reservations and ensuring smooth booking processesAssisting customers with queries and concernsThe ideal candidate should possess excellent...


  • Cape Town, Western Cape, South Africa Plennegy Group Full time

    Job Title: Customer Service Representative - Cape Town">About the Role:This is an exciting opportunity to join our team as a Customer Service Representative in Cape Town.We are looking for a friendly and efficient individual who can provide excellent customer service at all times.Key Responsibilities:Interact with customers in a professional and courteous...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    Job Title: Client Services Specialist Position in Cape TownAbout the Role:Cape Town-based beBee Professionals is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As part of our team, you will be responsible for managing client relationships, resolving inquiries, and ensuring seamless customer experiences.About...


  • Cape Town, Western Cape, South Africa AnyVan Full time

    Job Title : Digital Customer Experience SpecialistWe are seeking a highly skilled Digital Customer Experience Specialist to join our team in Western Cape, Cape Town.Your Role:You will be the frontline expert, managing and resolving customer queries through digital platforms, delivering outstanding service that meets our high standards.Your goal is to provide...


  • Cape Town, Western Cape, South Africa ANEW Recruitment Full time

    The ideal candidate for this role will have exceptional communication skills and a passion for delivering exceptional customer service. They will be responsible for managing reservations, ensuring smooth and efficient booking processes, and providing support to customers.We are looking for a highly organized and customer-focused individual to join our team...


  • Cape Town, Western Cape, South Africa Huntswood Full time

    Job Title: Customer Service Representative - Cape Town OpportunityHuntswood is seeking a highly skilled Customer Service Representative to join our team in Cape Town.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide exceptional customer service, ensuring high-quality interactions with...


  • Cape Town, Western Cape, South Africa Nedbank Full time

    Job OverviewNedbank, a leading financial services group in South Africa, seeks a highly motivated Customer Service and Sales Specialist to join their team in Cape Town. As a key member of the Nedgroup Investments Retail Sales team, this role will focus on driving data and service requirements and strategy.About the RoleThe successful candidate will...


  • Cape Town, Western Cape, South Africa Cape Town Tourism Full time

    Company OverviewCape Town Tourism is a renowned organization dedicated to delivering exceptional visitor experiences.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Visitor Experience Consultant. In this role, you will be responsible for creating and implementing strategies to enhance the overall visitor...


  • Cape Town, Western Cape, South Africa Cape Union Mart Full time

    Exciting opportunity to join Cape Union Mart as a Multimedia Creative Specialist in Cape Town.Job OverviewCape Union Mart is a leading outdoor and adventure retailer seeking a skilled multimedia creative specialist to drive the development of high-quality video content, digital assets, and social media campaigns.We are looking for an experienced multimedia...


  • Cape Town, Western Cape, South Africa RTT Full time

    About RTTCourierIT is a leading logistics company based in South Africa, committed to providing exceptional customer service to all clients.Job Title: Customer Service Representative - Cape TownJob Description:We are seeking a highly motivated and experienced Customer Service Representative to join our team in Cape Town. The successful candidate will be...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    About UsJai Search Consultancy is a leading recruitment agency that connects talented individuals with top companies in the industry.Job OverviewWe are currently seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients...


  • Cape Town, Western Cape, South Africa Western Cape Recruitment Full time

    **Job Summary:**A leading international benchmark setting manufacturing company in the automotive/aerospace industry is seeking a skilled Senior Manufacturing Design Specialist to join their team based in Cape Town. As a key member of the design team, you will be responsible for designing and detailing various elements, parts, and components.**Key...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    We are seeking a highly skilled Senior Customer Service Representative to join our team at Jai Search Consultancy in Cape Town. The successful candidate will possess excellent communication skills in English and Dutch, both written and verbal.Job SummaryThe ideal candidate will have a minimum of 1-2 years customer service experience, preferably in the BPO...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Jai Search Consultancy. This is an exciting opportunity for individuals with excellent communication skills in English and Dutch to work in a dynamic BPO environment.Job OverviewThe ideal candidate will have a minimum of 1-2 years of customer service experience, preferably in...


  • Cape Town, Western Cape, South Africa Managed People Solutions Full time

    Job OverviewManaged People Solutions is seeking a highly skilled Retail Sales Specialist to join their team in Cape Town. This is an excellent opportunity for a motivated individual to utilize their skills and experience in a dynamic retail environment.About the RoleThe successful candidate will be responsible for determining stock requirements, executing...


  • Cape Town, Western Cape, South Africa Kontak Recruitment Full time

    Job Description:Career Opportunity: Customer Service RepresentativeWe are seeking a dedicated and driven individual to join our team as a Customer Service Representative in Cape Town. As a key member of our team, you will be responsible for providing exceptional service to our clients, addressing their inquiries and resolving issues promptly.Key...