Padel and Beach Club Senior Operations Manager
2 weeks ago
We are seeking a dynamic and charismatic Padel and Beach Club Manager to lead our vibrant club, where culinary excellence and hospitality shine. As the driving force behind our success, you will ensure seamless operations while creating unforgettable experiences for our guests.
Key Responsibilities:- Dynamic Leadership: Inspire and manage a talented team to deliver exceptional service and maintain high operational standards.
- Exceptional Customer Engagement: Foster relationships with guests, ensuring their needs are met and their experiences exceed expectations.
- Operational Expertise: Oversee daily club operations, from opening to closing, while ensuring compliance with policies and procedures.
- Event Management Acumen: Plan and coordinate events, enhancing the clubs offerings and attracting new clientele.
- Strong Communication Skills: Engage effectively with both staff and guests, facilitating smooth interactions and feedback.
- Educational Background: Matric or equivalent; relevant qualifications in hospitality or sports management are advantageous.
- Experience: Previous managerial experience in the sports or leisure industry is preferred, particularly in customer service or event management.
- First Aid Knowledge: Familiarity with first aid procedures or certification is beneficial.
- Team Players: Collaborate effectively with colleagues to create a cohesive work environment.
- Problem Solvers: Exhibit excellent problem-solving abilities to address challenges promptly.
- Customer-Focused: Uphold ethics and integrity while prioritizing guest satisfaction.
- Passionate About Sports: Bring enthusiasm for sports, particularly padel, to engage with our community.
This is a unique opportunity to be part of an exciting venture that values employee growth through career development and incentives. You will play a crucial role in shaping the atmosphere of our club against the stunning backdrop of Camps Bay.
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