IT Operations Lead for Enterprise Platform Management

1 week ago


Randburg, Gauteng, South Africa IOCO Full time
Job Description:

We are seeking a skilled IT Operations Lead to spearhead the management and optimization of our enterprise-wide platforms. The successful candidate will drive agile solutions, ensure smooth deployments, and foster continuous evolution.

Key Responsibilities:

  • Change Management: Oversee all aspects of change management to guarantee seamless transitions and minimal disruptions.
  • Release Management: Lead planning, scheduling, and control of software builds, ensuring successful releases.
  • Value Chain Payments: Manage and optimize value chain payment processes for efficiency and accuracy.
  • Critical Applications Management: Oversee management and maintenance of five critical applications, ensuring reliability and performance.
  • Payment Systems, ATMs, Servers Management: Ensure smooth operation of payment systems, ATMs, and servers, addressing any issues promptly.
  • People Management: Lead and mentor a team of IT professionals, fostering a collaborative work environment.

Requirements:

  • Environment: Issuing and Acquiring, Transactional Banking, Relationship Banking or Card Space
  • Technical Proficiency: Strong understanding of IT infrastructure, including servers, networks, databases, and security systems. Proficiency in IT service management tools like ServiceNow or Jira.
  • Project Management Expertise: Experience with project management methodologies such as Agile or Scrum. Certifications like PMP can be beneficial.
  • Problem-Solving Skills: Excellent analytical and troubleshooting abilities to diagnose and resolve technical issues efficiently.
  • Leadership Skills: Proven experience in managing and leading IT teams. Ability to motivate and guide team members towards achieving organizational goals.
  • Communication Skills: Strong communication and interpersonal skills to effectively convey technical concepts to non-technical stakeholders and collaborate with cross-functional teams.
  • Experience: Several years of experience in IT operations management or a related field, with a track record of successful project delivery and system optimization.

Qualifications:

  • A bachelor's degree in Computer Science, Information Technology, or a related field.

About IOCO:

  • We offer a contract position for 6-12 months.
  • Our office is located in Johannesburg, Randburg - Onsite (Monday to Friday).


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