IT Operations Lead for Enterprise Platform Management
1 week ago
We are seeking a skilled IT Operations Lead to spearhead the management and optimization of our enterprise-wide platforms. The successful candidate will drive agile solutions, ensure smooth deployments, and foster continuous evolution.
Key Responsibilities:
- Change Management: Oversee all aspects of change management to guarantee seamless transitions and minimal disruptions.
- Release Management: Lead planning, scheduling, and control of software builds, ensuring successful releases.
- Value Chain Payments: Manage and optimize value chain payment processes for efficiency and accuracy.
- Critical Applications Management: Oversee management and maintenance of five critical applications, ensuring reliability and performance.
- Payment Systems, ATMs, Servers Management: Ensure smooth operation of payment systems, ATMs, and servers, addressing any issues promptly.
- People Management: Lead and mentor a team of IT professionals, fostering a collaborative work environment.
Requirements:
- Environment: Issuing and Acquiring, Transactional Banking, Relationship Banking or Card Space
- Technical Proficiency: Strong understanding of IT infrastructure, including servers, networks, databases, and security systems. Proficiency in IT service management tools like ServiceNow or Jira.
- Project Management Expertise: Experience with project management methodologies such as Agile or Scrum. Certifications like PMP can be beneficial.
- Problem-Solving Skills: Excellent analytical and troubleshooting abilities to diagnose and resolve technical issues efficiently.
- Leadership Skills: Proven experience in managing and leading IT teams. Ability to motivate and guide team members towards achieving organizational goals.
- Communication Skills: Strong communication and interpersonal skills to effectively convey technical concepts to non-technical stakeholders and collaborate with cross-functional teams.
- Experience: Several years of experience in IT operations management or a related field, with a track record of successful project delivery and system optimization.
Qualifications:
- A bachelor's degree in Computer Science, Information Technology, or a related field.
About IOCO:
- We offer a contract position for 6-12 months.
- Our office is located in Johannesburg, Randburg - Onsite (Monday to Friday).
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